World Of Hyatt Improves Milestone Rewards, Guest Of Honor (From 1/1/2024)
#871
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: IB+ Gold, TK E+, Hyatt Globalist, Marriott LTP, IHG Diamond
Posts: 13,315
Then why do they offer Globalists to apply it? Makes no sense at all. Would be so easy to just not show this for Globalists. That’s like putting a check on your table at a restaurant of an all inclusive hotel, saying that you should pay and in the smallprint “meals are already included”. It is sketchy.
The more IT has to mess around with "what if" scenarios, the more problems arise. The current situation is clearly the safest. If a Globalist wants to waste a GoH on themselves despite the warning then nobody is harmed.
#872
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 2,101
Then why do they offer Globalists to apply it? Makes no sense at all. Would be so easy to just not show this for Globalists. That’s like putting a check on your table at a restaurant of an all inclusive hotel, saying that you should pay and in the smallprint “meals are already included”. It is sketchy.
Hyatt has no way of knowing if you’ll achieve Globalist again in the future.
Could it possible not show if your stay is before Feb 28 of the following year or for people who have already achieved 60 nights to extend status? Sure. But it’s not as easy as you made it be.
It only makes no sense to people haven’t thought of those scenarios where your solution won’t work.
#873
Join Date: Jan 2008
Posts: 3,682
Here's a new one to me. Called glob line to apply a goh to a friend award stay and they transferred it from my account to theirs then applied it. Hours later, my friend gets an email saying hey sorry, as long as you have 1 free night on your booking with 4 nights of points, we will have to remove your GoH.
Wasn't aware for one that free nights and goh don't go together (I'm so ****ing sick of Hyatt and their BS attempts to enforce breakage on all awards by arbitrarily not letting you use stuff together), but more it shows that the restriction is not even a coded issue since they applied it fine and only later threatened to remove it after looking at it.
Edit to add interesting side note. After talking to rep to remove the GoH, she did tell me something I had not considered (not that it changes my perception on the obnoxious arbitrary rules but at least I understand a slight bit of motivation on their part). She mentioned part of the reason for the breakage inducing rules is that Hyatt and the reimbursement rates for certain awards compared to points is different, so it seems that it's part of Hyatt begging hotels to take the flag and reduce the impact to them by agreeing to restrict award types on a reservation to just one, so apparently they must pay less for things like free night certs vs points.
Wasn't aware for one that free nights and goh don't go together (I'm so ****ing sick of Hyatt and their BS attempts to enforce breakage on all awards by arbitrarily not letting you use stuff together), but more it shows that the restriction is not even a coded issue since they applied it fine and only later threatened to remove it after looking at it.
Edit to add interesting side note. After talking to rep to remove the GoH, she did tell me something I had not considered (not that it changes my perception on the obnoxious arbitrary rules but at least I understand a slight bit of motivation on their part). She mentioned part of the reason for the breakage inducing rules is that Hyatt and the reimbursement rates for certain awards compared to points is different, so it seems that it's part of Hyatt begging hotels to take the flag and reduce the impact to them by agreeing to restrict award types on a reservation to just one, so apparently they must pay less for things like free night certs vs points.
Last edited by antonius66; Aug 28, 2024 at 12:10 pm
#874
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,977
Here's a new one to me. Called glob line to apply a goh to a friend award stay and they transferred it from my account to theirs then applied it. Hours later, my friend gets an email saying hey sorry, as long as you have 1 free night on your booking with 4 nights of points, we will have to remove your GoH.
..
..
A very minor inconvenience i can live with - it's not like other chains are offering smth better. ymmv as always
#875
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 2,101
hyatt never allowed "double" certs (i always thought due to IT limitations of essentially having only one field for cert code but based on your example maybe not) - nothing new here. Just book with points, apply goh or upgrade cert and book the last night with cert separately - you may or may not get perks by extension.
A very minor inconvenience i can live with - it's not like other chains are offering smth better. ymmv as always
A very minor inconvenience i can live with - it's not like other chains are offering smth better. ymmv as always
#876
Join Date: Feb 2013
Location: NYC
Posts: 179
Here's a new one to me. Called glob line to apply a goh to a friend award stay and they transferred it from my account to theirs then applied it. Hours later, my friend gets an email saying hey sorry, as long as you have 1 free night on your booking with 4 nights of points, we will have to remove your GoH.
Wasn't aware for one that free nights and goh don't go together (I'm so ****ing sick of Hyatt and their BS attempts to enforce breakage on all awards by arbitrarily not letting you use stuff together), but more it shows that the restriction is not even a coded issue since they applied it fine and only later threatened to remove it after looking at it.
Edit to add interesting side note. After talking to rep to remove the GoH, she did tell me something I had not considered (not that it changes my perception on the obnoxious arbitrary rules but at least I understand a slight bit of motivation on their part). She mentioned part of the reason for the breakage inducing rules is that Hyatt and the reimbursement rates for certain awards compared to points is different, so it seems that it's part of Hyatt begging hotels to take the flag and reduce the impact to them by agreeing to restrict award types on a reservation to just one, so apparently they must pay less for things like free night certs vs points.
Wasn't aware for one that free nights and goh don't go together (I'm so ****ing sick of Hyatt and their BS attempts to enforce breakage on all awards by arbitrarily not letting you use stuff together), but more it shows that the restriction is not even a coded issue since they applied it fine and only later threatened to remove it after looking at it.
Edit to add interesting side note. After talking to rep to remove the GoH, she did tell me something I had not considered (not that it changes my perception on the obnoxious arbitrary rules but at least I understand a slight bit of motivation on their part). She mentioned part of the reason for the breakage inducing rules is that Hyatt and the reimbursement rates for certain awards compared to points is different, so it seems that it's part of Hyatt begging hotels to take the flag and reduce the impact to them by agreeing to restrict award types on a reservation to just one, so apparently they must pay less for things like free night certs vs points.
#877
Join Date: Aug 2022
Posts: 415
hyatt never allowed "double" certs (i always thought due to IT limitations of essentially having only one field for cert code but based on your example maybe not) - nothing new here. Just book with points, apply goh or upgrade cert and book the last night with cert separately - you may or may not get perks by extension.
A very minor inconvenience i can live with - it's not like other chains are offering smth better. ymmv as always
A very minor inconvenience i can live with - it's not like other chains are offering smth better. ymmv as always
#878
Join Date: Mar 2015
Programs: Hyatt Lifetime Globalist, Marriott Gold, BA Gold
Posts: 784
Hello,
Just opened a WoH account and gave to GoH award to my ex wife so that she can take the children on holiday to Morocco.
The awards appear on her account but when trying to book the hotel there isn’t the option to use them (cash rate so it’s not because they can’t be combined with a FNA).
Any idea what could be the issue?
Thanks!
Just opened a WoH account and gave to GoH award to my ex wife so that she can take the children on holiday to Morocco.
The awards appear on her account but when trying to book the hotel there isn’t the option to use them (cash rate so it’s not because they can’t be combined with a FNA).
Any idea what could be the issue?
Thanks!
#879
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,233
Hello,
Just opened a WoH account and gave to GoH award to my ex wife so that she can take the children on holiday to Morocco.
The awards appear on her account but when trying to book the hotel there isn’t the option to use them (cash rate so it’s not because they can’t be combined with a FNA).
Any idea what could be the issue?
Thanks!
Just opened a WoH account and gave to GoH award to my ex wife so that she can take the children on holiday to Morocco.
The awards appear on her account but when trying to book the hotel there isn’t the option to use them (cash rate so it’s not because they can’t be combined with a FNA).
Any idea what could be the issue?
Thanks!
As for your recipient just have them call in to apply it.
#880
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 2,101
#881
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,233
#883
Join Date: Apr 2016
Location: San Francisco, CA
Programs: AA-Plat, Hyatt-Globalist, Hilton-Diamond, Marriott-Platinum
Posts: 148
Sorry if this has already been covered in the thread, but I wasn't able to find it.
I understand it's not possible to combine multiple certificates on the same stay (e.g., cat 1-4 free night award and suite upgrade award).
Does this also apply to a 2K Next Stay Award and a cat 1-4 free night award? I read the T&C fine print in the app when selecting the 2K Next Stay Award, but it's still not clear to me.
I understand it's not possible to combine multiple certificates on the same stay (e.g., cat 1-4 free night award and suite upgrade award).
Does this also apply to a 2K Next Stay Award and a cat 1-4 free night award? I read the T&C fine print in the app when selecting the 2K Next Stay Award, but it's still not clear to me.
#884
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,233
Sorry if this has already been covered in the thread, but I wasn't able to find it.
I understand it's not possible to combine multiple certificates on the same stay (e.g., cat 1-4 free night award and suite upgrade award).
Does this also apply to a 2K Next Stay Award and a cat 1-4 free night award? I read the T&C fine print in the app when selecting the 2K Next Stay Award, but it's still not clear to me.
I understand it's not possible to combine multiple certificates on the same stay (e.g., cat 1-4 free night award and suite upgrade award).
Does this also apply to a 2K Next Stay Award and a cat 1-4 free night award? I read the T&C fine print in the app when selecting the 2K Next Stay Award, but it's still not clear to me.
#885
Join Date: Nov 2016
Programs: Nectar Card
Posts: 1,198
If a gifted Guest of Honor award is sent this year, but the recipient completes the stay next year (but before the end of February), would the sender accrue a qualifying night for this year (the year the gift was sent, and the status-year the gift is "attached" to), or next year?