Dec 1, 2018, 5:32 am
Last edit by: Travel-Quinten
This thread provides information, experiences and thoughts relating to the IB promotion in June 2018, whereby it was possible to get up to 90k bonus Avios for making Iberia bookings. The terms and conditions of this offer indicated that these bonus Avios needed to be used before 1 December. Consequently from 1 December 2018 Iberia has withdrawn Avios for at least some accounts. At least 1 person reported an account with a negative balance could be closed without problems.
Related threads:
Iberia's 90,000 point catch - 'the negative balance' on transfers [thread closed]
Breaking: CAN transfer bonus avios to BAEC!l [thread closed]
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Related threads:
Iberia's 90,000 point catch - 'the negative balance' on transfers [thread closed]
Breaking: CAN transfer bonus avios to BAEC!l [thread closed]
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Check Your Iberia Account [IB withdrawing unused 90k promotion Avios 1 Dec 2018]
Check Your Iberia Account [IB withdrawing unused 90k promotion Avios 1 Dec 2018]
Dec 1, 2018, 2:42 am
#3
Join Date: Jan 2016
Location: EDI
Programs: BAEC
Posts: 466
Happy to argue this with them. They added terms to the promo after the fact.
Dec 1, 2018, 2:58 am
#4
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,048
The extra promotional Avios not redeemed by 1 December 2018 will be withdrawn from the customer’s account. The redemption terms and conditions are subject to the general terms and conditions of the Iberia Plus programme.
Avios transfers carried out between the programmes BA Executive Club, the Avios Programme (in the UK), the Iberia Plus Programme and any other programme which may use Avios as currency are not considered movements as they do not involve collection or redemption.
Dec 1, 2018, 3:43 am
#7
Join Date: Jan 2004
Location: San Diego, CA, USA
Programs: 1K , 2MM, UA Club, *G, Admirals Club Lifetime, Hilton Diamond, Marriott Platinum
Posts: 366
Dumb me. I tried to book online last minute 11/30 and the IP site would not complete.
I called and the agent stated to wait till 7A, Miami time.
90K points zapped away and its 2:42A, PST and the Iberia Avios team is not there.
I called and the agent stated to wait till 7A, Miami time.
90K points zapped away and its 2:42A, PST and the Iberia Avios team is not there.
Dec 1, 2018, 4:32 am
#8
Join Date: Mar 2016
Programs: BAEC, Ib+, Accor, HHonors
Posts: 609
Why did people wait until the last minute to redeem their Avios?
It has come up repeatedly here on this forum, that the Iberia website is not the best one. With many errors, glitches, frustrations,... etc.
It has come up repeatedly here on this forum, that the Iberia website is not the best one. With many errors, glitches, frustrations,... etc.
Dec 1, 2018, 6:27 am
#10
Join Date: Jul 2018
Posts: 8
BA Avios haven't been touched. I managed to protect myself further though by convincing BAEC to delete my old BAEC account, create me a new one and credit the new account with my previous balance. That was only possible because Amex had made an error and not sent my Avios from my BAPP to my existing account, instead creating a new account.
Dec 1, 2018, 6:32 am
#11
Join Date: Aug 2013
Posts: 8,771
I think some people may have been caught out if they thought the deadline to use them was on the 1st December rather than before. Some of the T&C of the promo were very unclear on this crucial point.
Dec 1, 2018, 7:20 am
#13
Join Date: Feb 2014
Programs: Star Alliance Gold, AS MVP
Posts: 990
Why on earth would people redeem their points on deadline day? I really don't get that..
Dec 1, 2018, 7:27 am
#14
Join Date: Mar 2016
Programs: BAEC, Ib+, Accor, HHonors
Posts: 609
Dec 1, 2018, 7:30 am
#15
Join Date: Dec 2004
Posts: 7,904