Flight Review Thread - Air India
#422
Join Date: Apr 2011
Location: Goa, India
Programs: Marriott Titanium, IHG Plat Ambassador, Hyatt Explorist, QR/SQ/UK Gold
Posts: 1,366
Wine list is pretty decent and fairly close to F level. Food is good but not close to F level. You will have a porter greet you at the jet bridge on arrival in DEL and carry your luggage to the lounge and then on to your next flight. The lounge is a far far away from F level.
#423
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,526
A printed AI wine list is as rare as a yeti. But pre-pandemic they did upgrade their liquor from "almost the same as J" to some slightly better. They used to have 2 reds and 2 whites but they added a few more wines... which were decently rated on Vino for whatever that's worth. Also I think they moved up to Moet from the H.Blin/Lanson. I have no idea post pandemic / Tata what they've done.. but I would be highly surprised if they've downgraded anything.
They're also offering Himalayan & Perrier to drink now. A step up from Bisleri!
Tatas certainly could & should add a Sula or two....
They're also offering Himalayan & Perrier to drink now. A step up from Bisleri!
![Smilie](https://www.flyertalk.com/forum/images/smilies/smile.gif)
Last edited by PiperAtGatesofDawn; Jan 25, 2023 at 8:16 am
#426
Join Date: Apr 2013
Programs: SPG, AA, United
Posts: 1,865
#427
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,526
The problems happen when things go wrong... and the peeing incident is a super amplification of how they f-up things. And the bigger problem is that these problems happen far too frequently with AI. Broken seats, IFEs etc. and more are far too common with AI.
#428
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,948
Flew DEL-DXB last week & was definitely impressed with the service & food offerings. There is a marked improvement in the food. The seat was fine for a short 4 hour flight but I would choose other lie flat options if on a longer flight. I can see good things in the future for them once they get their new aircrafts in service & improve the seating on the existing ones.
#430
Join Date: Apr 2011
Location: Goa, India
Programs: Marriott Titanium, IHG Plat Ambassador, Hyatt Explorist, QR/SQ/UK Gold
Posts: 1,366
Flew three AI domestic J flights this weekend after a while and the soft product was sadly very disappointing. What's more worrying is that the crew while being well meaning and attentive, seemed to lack training and refinement that a discerning traveller would expect.
I have no idea how they are going to integrate with Vistara because there is a stark difference.
I have no idea how they are going to integrate with Vistara because there is a stark difference.
#431
Join Date: Jul 2015
Programs: UA Platinum, Starbucks Gold
Posts: 877
Great crew and service on JFK-BOM in F. Food was decent, wines were ok. Seats were very old.
My biggest gripe is I have a long layover before connecting to BOM-SIN, which is in J, because there is no F on that route. But I’m only allowed to use the business class lounge at BOM. I’m told the departing flight has to be in F, not arriving flight. I’m not aware of any other airline that has that rule for an international connection from F to J where F is not available on the second flight. I wish I had known in advance to set my expectations.
My biggest gripe is I have a long layover before connecting to BOM-SIN, which is in J, because there is no F on that route. But I’m only allowed to use the business class lounge at BOM. I’m told the departing flight has to be in F, not arriving flight. I’m not aware of any other airline that has that rule for an international connection from F to J where F is not available on the second flight. I wish I had known in advance to set my expectations.
#432
Join Date: Apr 2011
Location: Goa, India
Programs: Marriott Titanium, IHG Plat Ambassador, Hyatt Explorist, QR/SQ/UK Gold
Posts: 1,366
Thanks for the update! Considering flying YVR-DEL in F this August, do you have any pictures of the menus? Not too much info available about AI F after the Tata takeover.
#433
Join Date: Jul 2015
Programs: UA Platinum, Starbucks Gold
Posts: 877
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#434
Join Date: Apr 2011
Location: Goa, India
Programs: Marriott Titanium, IHG Plat Ambassador, Hyatt Explorist, QR/SQ/UK Gold
Posts: 1,366
Thanks, very helpful! Drinks menu is definitely J level and nowhere close to F standards but hopefully the overall soft product will improve once they introduce the Etihad F cabin on DEL-LHR.
#435
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,526
Crumpled table cloths, daal or gravy in a steel bowl, all the food piled in one plate and their thin gravy mixing with each other... AI F has so far to go...