Points for Advance Purchase IC Stay?
Sep 18, 2010, 7:41 am
#1
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Original Poster
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Gold, Accor Silver
Posts: 16,486
Points for Advance Purchase IC Stay?
Apologies for the newbie question, but the sticky was not totally clear on this.
I completed a 4 night advance purchase (pre-paid) stay at the IC Melbourne The Rialto last week, and the stay has posted as 'Non-Qualifying'.
Before I email PC and look like a complete idiot, I thought I'd check on FT (where looking like an idiot is not so uncommon
) whether this is correct or not?
I completed a 4 night advance purchase (pre-paid) stay at the IC Melbourne The Rialto last week, and the stay has posted as 'Non-Qualifying'.
Before I email PC and look like a complete idiot, I thought I'd check on FT (where looking like an idiot is not so uncommon
) whether this is correct or not?
Sep 18, 2010, 7:43 am
#2
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott, IHG, Hyatt something
Posts: 33,803
Did you book on PC or an IHG site, or a third party site? If on a IHG company site, you should get points. I have about 10-15% of all stays post as non-qualifying, which I have to report and they correct them.
If you booked on a non IHG travel site or such, you're probably out of luck.
If you booked on a non IHG travel site or such, you're probably out of luck.
Sep 18, 2010, 7:46 am
#3
Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,858
Apologies for the newbie question, but the sticky was not totally clear on this.
I completed a 4 night advance purchase (pre-paid) stay at the IC Melbourne The Rialto last week, and the stay has posted as 'Non-Qualifying'.
Before I email PC and look like a complete idiot, I thought I'd check on FT (where looking like an idiot is not so uncommon) whether this is correct or not?
I completed a 4 night advance purchase (pre-paid) stay at the IC Melbourne The Rialto last week, and the stay has posted as 'Non-Qualifying'.
Before I email PC and look like a complete idiot, I thought I'd check on FT (where looking like an idiot is not so uncommon
) whether this is correct or not?It may come down to how you booked it and what the rate you booked was.
Sep 18, 2010, 7:55 am
#4
FlyerTalk Evangelist
Original Poster
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Gold, Accor Silver
Posts: 16,486
Thanks for the prompt replies. The stay was booked on the IC website. I will email PC and ask for the points to be credited...