Please post your Ambassador Experiences 2023

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Dec 31, 2015 | 7:14 am

FLYGVA

Original Poster

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,701

Please post your Ambassador Experiences 2023

Ambassador Experience Thread 2023

This thread is about Member holding Ambassador Status in the InterContinental Hotels and Resorts Loyalty Program. A template for the post is provided in this post.

Regions

Africa
North America
Central and South America
Asia Pacific
Europe
Middle East
Oceania

Regions are related to the InterContinental Hotels and Resort location list.

A list with older Ambassador Experience Thread could be found here.

There are also the following threads for additional information
Royal Ambassador Experience Thread 2023
Rewards Club at Kimpton Hotels Experience Thread 2023
Mr and Mrs Smith Experience Thread 2023
Rewards Club Experience Thread 2023

Please note

This thread is dedicated to the report of the experience and not so much about discussions about each individual hotel, which should be done in the hotel. One of the moderators will add the report to the overview in each thread, which is listed in regions.

If you post here as either Rewards Club or Royal Ambassador Members, you post will be moved accordingly without further notice.

Last edited by FLYGVA; Dec 31, 2022 at 7:00 am

Dec 31, 2015 | 7:16 am

FLYGVA

Original Poster

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,701

How to post to this thread

How to post

1. Do not use the "Reply with Review Button" but the regular one

2. Put the name of the hotel in the title of the post and the thread

3. Use the following format by extracting it, ie by using "reply quoting", copying the content into memory, then backing out of "reply quoting" and then pasting the copied content into a new post. Each line is formatted so that you can paste in between them having deleted these opening comments:

4. We kindly ask you to limit the number of pictures.
----

Which room did you book and which upgrade did you receive?

How are the rooms?

How is the exec. lounge?

What was good and what was bad?

Value for $ or Priority Club Points? Would you return?

Last edited by FLYGVA; Dec 31, 2022 at 4:53 am

Dec 31, 2015 | 7:19 am

FLYGVA

Original Poster

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,701

Africa

South Africa

IC Johannesburg Airport
https://www.flyertalk.com/forum/35504672-post64.html August 2023

Last edited by FLYGVA; Aug 20, 2023 at 12:11 pm

Dec 31, 2015 | 7:20 am

FLYGVA

Original Poster

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,701

North America

Last edited by FLYGVA; Dec 27, 2023 at 1:05 am

Dec 31, 2015 | 7:21 am

FLYGVA

Original Poster

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,701

Central and South America

Central and South America
IC Buenos Aires
https://www.flyertalk.com/forum/35529375-post65.html AUgust 2023

IC Presidente Cancun
https://www.flyertalk.com/forum/34477940-post38.html August 2022

IC Panama
https://www.flyertalk.com/forum/35737365-post102.html November 2023

IC San Jose Costa Rica
https://www.flyertalk.com/forum/34067794-post16.html March 2022

Last edited by FLYGVA; Dec 27, 2023 at 1:05 am

Dec 31, 2015 | 7:22 am

FLYGVA

Original Poster

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,701

Asia Pacific

Last edited by FLYGVA; Dec 30, 2023 at 12:01 pm

Dec 31, 2015 | 7:23 am

FLYGVA

Original Poster

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,701

Europe

Last edited by FLYGVA; Dec 27, 2023 at 1:07 am

Dec 31, 2015 | 7:24 am

FLYGVA

Original Poster

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,701

Middle East

Middle East
IC Residences Abu Dhabi
https://www.flyertalk.com/forum/35740075-post104.html November 2023

IC Doha - The City
https://www.flyertalk.com/forum/34927528-post18.html January 2023

IC Doha Beach & Spa
https://www.flyertalk.com/forum/35318412-post55.html May 2023

IC Dubai Marina
https://www.flyertalk.com/forum/35550349-post68.html September 2023

IC Muscat
https://www.flyertalk.com/forum/35206955-post43.html April 2023

Last edited by FLYGVA; Dec 27, 2023 at 1:07 am

Dec 31, 2015 | 7:25 am

FLYGVA

Original Poster

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,701

Oceania

Last edited by FLYGVA; Dec 27, 2023 at 12:35 am

Dec 31, 2015 | 7:25 am

#10

FLYGVA

Original Poster

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,701

Six Senses / Oceania

Six Senses / Oceania

Six Senses Fiji
https://www.flyertalk.com/forum/35092932-post32.html March 2023

Last edited by FLYGVA; Mar 18, 2023 at 6:15 am

Dec 31, 2015 | 7:27 am

#11

FLYGVA

Original Poster

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,701

Archive Threads

Archive Threads

Threads with older posts could be found as following

April 2008 - December 2013
Please post your Ambassador Experiences 2008 - 2013

January 2014 - December 2014
Please post your Ambassador Experiences 2014

January 2015 - December 2015
Please post your Ambassador Experiences 2015

January 2016 - December 2016
Please post your Ambassador Experiences 2016

January 2017 - December 2017
Please post your Ambassador Experiences 2017

January 2018 - December 2018
Please post your Ambassador Experiences 2018

January 2019 - December 2019
Please post your Ambassador Experiences 2019

January 2020 - December 2020
Please post your Ambassador Experiences 2020

January 2021 - December 2021
Please post your Ambassador Experiences 2021

January 2022 - December 2022
Please post your Ambassador Experiences 2022

Last edited by FLYGVA; Dec 31, 2022 at 5:10 am

Dec 31, 2017 | 6:22 am

#12

FLYGVA

Original Poster

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,701

The links to each reports in the posts above will cover all of 2021.

Maintenance Schedule
Links to reports between January 2021 and March 2021 will be deleted after April 01, 2023 --> December 27, 2023
Links to reports between April 2021 and June 2021 will be deleted after July 01, 2023 --> December 27, 2023
Links to reports between July 2021 and September 2021 will be deleted after October 01, 2023 --> December 27, 2023
Links to reports between October 2021 and December 2021 will be deleted after December 20, 2023 --> December 27, 2023

With this approach I hope to get a balance between the requests to have also older post in this thread and those requesting only to have newer up-to-date posts.
Given the current situation, I may delay the deletion of older post till the end of the year.

Last edited by FLYGVA; Dec 27, 2023 at 1:05 am

Jan 4, 2023 | 8:29 am

#13

f0zzyNUE

Join Date: Dec 2004

Location: NUE

Programs: *G (TK elite+), OW sapphire (QR), ST elite plus (AF). LA black

Posts: 4,207

Intercontinental Singapore Robertson Quay

Which room did you book and which upgrade did you receive?
Booked classic reward for two nights (New Year's Eve - 66.000pts instead of 600€, second night 44.000pts instead of 400€) - received Twin Beds Classic Room.
Two days prior to arrival I sent them an email asking for an option to add Lounge access and they quoted 80SGD / pax and night. I replied whether they'd have a special offer for Diamond Ambassadors and they replied "we can offer a onetime rate of 100SGD for all pax for the stay and I accepted the offer.
We were given late checkout at 16:00, and in the room we found a coconut (full of coconut water) and a double cookie.

How are the rooms?
Rooms are very modern and one can clearly see that this is a new hotel. But the 24sqm room is a bit too tiny for me. The rooms have floor to ceiling windows and two kind of window blinds to get some privacy. minibar is empty. nespresso coffee machine and 6 nespresso capsules are available, but only two milk portions.

How is the exec. lounge?
The best part of the lounge is the outside area. club menu selection is attached to the post.
Breakfast is a typical lounge selection - eggs can be ordered a la carte. Canapes during happy hour were ridiculous - not worth the visit - afternoon tea items were delicious and plenty.

What was good and what was bad?
club staff was very attentative - hovever service was very slow even in an almost empty lounge - we waited up to 10 minutes until dinks were served. one time I took a coke zero can from the fridge, was approached by a club attendant who asked whether I needed help. I said "no - I am fine with that coke" - he asked if I'd like ice and a glass. I answered yes. then he took the coke can from me. I went back to my seat. 10 minutes later I received the can and the glass with ice cubes. It happened again when we ordered coffee. they have nespresso pro machines where the serving of one coffe takes not longer than 20 seconds - still, we waited 10 minutes until I went in and asked about the coffee. 5 minutes later we received the drinks. meanwhile we had finished the sweet stuff from the afternoon tea servings.

At checkout they charged 100SGD per night for lounge access rather than the quoted 100SGD for the stay. I insisted and showed the mail with the lounge access quote for the stay. the agent insisted that I was wrong and misunderstood the mail (how can you misunderstand a quote of 100SGD for the stay - they didn't qoute per night). after some discussion she removed one day lounge access from the bill. I didn't like her attitude as I was very friendly and she insisted that it was my fault of misunderstanding their email.

After checking out we were sitting in the Quay Lounge (situated between reception and elevators/club lounge) when one of the club staff saw us and invited us back into the club - she said "come with me and join us in the club. we will provide you drinks and we'd be happy to serve the canapes later. it's much nicer to wait in the club than in the lobby"

Value for $ or Priority Club Points? Would you return?
Hotel prices over New Year's Eve were ridiculously high everywhere in Singapore - so I was suprised and happy that one reward room was available. At first for 72.000 points for the first night and 55.000 points for the second night - after a few days another room reward room was offered at a lower rate - so I canceled and rebooked for the lower rate. For the two nights the points redemption was very good value and saved a lot of money.
I am sure I will return and liked the stay - would I book the lounge package again? most probably not - especially at their list price.

Attached Images

Club+Menu+Inserts_2022_new.pdf (101.3 KB, 109 views)

FLYGVA, The-Aviator, turner32 and 2 others like this.

Jan 4, 2023 | 9:12 pm

#14

davidw70

Join Date: Sep 2005

Location: UK

Programs: IHG Diamond Amb, Bonvoy Plat (+LTP), VS Silver

Posts: 1,425

InterContinental San Diego CA

InterContinental San Diego CA

Which room did you book and which upgrade did you receive?
Booked King Classic, Received King Premium City View (16th floor with view of construction next door and the San Diego bay)

How are the rooms?
Superb - really good condition. Housekeeping and turn-down service (last time I stayed here it was all on-request only)

How is the exec. lounge?
Excellent - first time I've used the lounge pass. Really friendly lounge staff and good quality food in evening and breakfast. As detailed elsewhere, all day wine and beer. Great terrace overlooking the bay. Not quite like PLG but an excellent lounge for the US

What was good and what was bad?
Good:
All staff very friendly
Lounge excellent
Comfortable room
Salted caramel chocolates at turn-down
Pool
Bad:
Wasn't impressed with the food at Vistal - the full menu did not inpsire me and the food I had from the bar menu was very salty. I wanted to take advantage of the credit from the resort fee + Ambassador credit but probably shouldn't have bothered with the food and just had cocktails (which were excellent). Part of Vistal has now been split out into an Italian restaurant but I don't think the resort credit applies to that

Value for $ or Priority Club Points? Would you return?
Quite a bit more expensive than other properties (Indigo, Kimpton) but I think it is worth it - just love the position of the hotel and no real issues.

FLYGVA likes this.

Jan 8, 2023 | 12:11 am

#15

maomao1

Join Date: Jan 2023

Posts: 1

IC - San Francisco

2 nights with BOGO, Jan 2023. Diamond Ambassador

Which room did you book and which upgrade did you receive?
King Bed Corner view(one class lower than suite); upgraded to junior suite and got 4 PM late check out.
When check-in(~5pm) the room on high floor is not ready yet; asked whether want lower floor room or wait. We decided to wait and was offered temporary normal kind bed hospitality room. Our room is ready ~6:30 PM when check back later.

How are the rooms?
Generally good; the view at high floor was excellent!

How is the exec. lounge?
no access.

What was good and what was bad?
view and late check out was great; pool was hot water which is great in winter. Lots of children play inside while staff will come by and check whether every child supervised by adult.
free breakfast voucher was provided; TBH it's pretty normal & overpriced(~$50/ppl). Likely will not eat here without voucher. Also it may close early without successfully notify everyone(we missed the breakfast for the 2nd morning; complainted during check-out and got 5k pts)

Value for $ or Priority Club Points? Would you return?
Good to use BOGO

FLYGVA likes this.

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