Old Feb 14, 2016, 8:36 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ChrisFlyer66
This is the thread for 2016. The previous megathread is here.

Kate will only allow load totals up to $1999.99 every 10 minutes. It does not matter if it was you or the person before you. If you go over that limit, Kate will freeze. Sept 2015- Several people have reported the 10 minute limit is now longer than 10. Not sure how much longer yet. Several Kate's have locked up following the old 10 minute rule.

9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it. If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.

For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.

How to shut Kate up by sosamo
  1. Before you press anything, plug the headphones into the jack near the pinpad
  2. The touchscreen will "gray" out, and you won't be able to press anything.
  3. Press '3' on the pinpad
  4. Press 'Enter' on the pinpad
  5. Continue business as usual on the touch screen.

Note: If you ever make a mistake, to get out, just unplug the headphone.

----
Walmart Money Center Kiosk Location

Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx

Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
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Walmart Money Kiosks (2016 onwards)

Old Jun 4, 2016 | 6:53 pm
  #181  
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Originally Posted by illinidad
I suppose this is just piling on given recent reports, but I just discovered that an all-time favorite KATE of mine was replaced with an ATM. This gal worked reliably for at least three years. I could count on one hand the number of times I saw another MSer, and I can't remember one time she wasn't working.

So long, farewell. 2016 is fast becoming the gift that keeps on giving....
I just saw that my favorite (also in IL) is now also gone. I only saw another user loading BB or serve about twice in 3 years, but this one was broken occasionally for a day at a time.
flyernick is offline  
Old Jun 11, 2016 | 9:24 pm
  #182  
 
Join Date: Oct 2015
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What is up with SGCs at Kate?

About two weeks ago and again today, I tried to load my GoBank card using Simon VGCs. Kate kept declining the cards. However, when I used the same cards at the cashier, they went through no problem. Anyone know what is up. It is a real pain because, obviously, can only load one card ($500) at the cashier, but Kate allows you to load up to $1999 through multiple swipes.
GatorSmiley is offline  
Old Jun 12, 2016 | 1:00 pm
  #183  
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Originally Posted by GatorSmiley
About two weeks ago and again today, I tried to load my GoBank card using Simon VGCs. Kate kept declining the cards. However, when I used the same cards at the cashier, they went through no problem. Anyone know what is up. It is a real pain because, obviously, can only load one card ($500) at the cashier, but Kate allows you to load up to $1999 through multiple swipes.
there had been reports that kate isn't liking certain cards, the bloggers are even report this. As other have mentioned the days of Kate is ending.
FlightNurse is offline  
Old Jun 12, 2016 | 9:52 pm
  #184  
 
Join Date: Jan 2014
Posts: 141
Had the same problem. Tried different WM KATEs and different source of metabank vgc and all got declined. Probably the KATE loading era is ending...

Originally Posted by GatorSmiley
About two weeks ago and again today, I tried to load my GoBank card using Simon VGCs. Kate kept declining the cards. However, when I used the same cards at the cashier, they went through no problem. Anyone know what is up. It is a real pain because, obviously, can only load one card ($500) at the cashier, but Kate allows you to load up to $1999 through multiple swipes.
bulletin2007 is offline  
Old Jun 13, 2016 | 9:17 am
  #185  
 
Join Date: Feb 2003
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Kate seems to be spitting out such deposits.
Alcibiades is offline  
Old Jun 13, 2016 | 9:45 am
  #186  
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lol, WM now even replaced KATE with a non-moneypass atm that will charge fees for cash withdrawal from BB
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Old Jul 19, 2016 | 8:02 am
  #187  
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anyone still can load $ with VGCs & MCGCs via KATE?
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Old Jul 19, 2016 | 9:23 am
  #188  
 
Join Date: Oct 2014
Location: Northern Virginia
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Yes, loaded Simon VGC to Serve last night. However, my cards were declined when trying to load to GoBank. GoBank loaded fine at the registers though.
amazingjames is offline  
Old Aug 17, 2016 | 5:47 pm
  #189  
 
Join Date: Feb 2014
Posts: 90
New Kate

I have been out game for 2 month, (using all the miles for my Thailand trip ), I went Walmart today, looks like Kate has been upgrade with a new ATM, I put in my Gobank card, but not see a load function, not sure if it still work with BB/Serve/GoBank loading VGC.
ZeroMile is offline  
Old Aug 17, 2016 | 6:16 pm
  #190  
 
Join Date: Aug 2009
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Originally Posted by ZeroMile
I have been out game for 2 month, (using all the miles for my Thailand trip ), I went Walmart today, looks like Kate has been upgrade with a new ATM, I put in my Gobank card, but not see a load function, not sure if it still work with BB/Serve/GoBank loading VGC.
It's just an ATM
briang191 is offline  
Old Aug 17, 2016 | 6:27 pm
  #191  
 
Join Date: Feb 2014
Posts: 90
Originally Posted by briang191
It's just an ATM
looks like other Walmart has the same new ATM, so no more loading at Kate in Walmart, or at least all the Kate in my town are upgraded.
from now on Check out register and Money center load only?
ZeroMile is offline  
Old Aug 17, 2016 | 7:08 pm
  #192  
 
Join Date: Aug 2009
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Originally Posted by ZeroMile
looks like other Walmart has the same new ATM, so no more loading at Kate in Walmart, or at least all the Kate in my town are upgraded.
from now on Check out register and Money center load only?
Correct.
briang191 is offline  
Old Aug 29, 2016 | 5:40 pm
  #193  
 
Join Date: Oct 2014
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Most new WM are being set up with the boring ATM.

Do we have any reports of a new Kate showing up where there was none before?
CWAL is offline  
Old Aug 29, 2016 | 10:35 pm
  #194  
 
Join Date: Aug 2009
Posts: 662
Originally Posted by CWAL
Most new WM are being set up with the boring ATM.

Do we have any reports of a new Kate showing up where there was none before?

I'm going to say No. A new Walmart opened up and a standard ATM was where the KATE would normally be. KATE RIP
briang191 is offline  
Old Aug 30, 2016 | 4:37 am
  #195  
 
Join Date: Jun 2014
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Even our KATE, faithful and true and very rarely down or busy, was eliminated to make way for a key replicator. Yes, very useful, thanks Walmart.
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