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The Marriott Bonvoy App - discussion thread

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The Marriott Bonvoy App - discussion thread

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Old Mar 5, 2019, 12:28 am
  #31  
 
Join Date: Nov 2000
Location: Hotel Guru
Programs: Marriott Lifetime Titanium, UA Gold
Posts: 1,464
The newest update promises
Personalized recommendations based on your upcoming stay. Explore and book thousands of destination-based activities with Marriott Bonvoy.
Where would I find and book such activities?
Muerz is offline  
Old Mar 6, 2019, 1:17 am
  #32  
Hilton Contributor BadgeHyatt Contributor Badge
 
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,844
Today the app has downgraded me and walked me back in time to Platinum Premier Elite status.
EuropeanPete is offline  
Old Mar 6, 2019, 3:38 am
  #33  
 
Join Date: Oct 2006
Programs: SQ PPS *G, Bonvoy Titanium
Posts: 271
My ongoing 6-night stay at a Courtyard has been miraculuosly shortened to a 5-night one by the app. Fingers crossed the correct number of nights will still be credited correctly.

The app also still doesnt show registered promos.

rhu171 is offline  
Old Mar 6, 2019, 4:11 am
  #34  
 
Join Date: Feb 2009
Location: SF
Programs: UA MM, AA 2MM, AS MVP/G, Bonvoy LTP, HH Dia
Posts: 1,134
Originally Posted by EuropeanPete
Today the app has downgraded me and walked me back in time to Platinum Premier Elite status.
Same here. Desktop still shows Titanium. Maybe the app is rebelling against Bonvoy?
EuropeanPete likes this.
ps9a is offline  
Old Mar 6, 2019, 4:32 am
  #35  
 
Join Date: Mar 2007
Location: LAX
Programs: UA 1P, SPG Gold
Posts: 137
Originally Posted by rhu171
My ongoing 6-night stay at a Courtyard has been miraculuosly shortened to a 5-night one by the app. Fingers crossed the correct number of nights will still be credited correctly.

The app also still doesnt show registered promos.

This happened to me from a stay two weeks ago. Filed a missing stay report, still waiting for credit.

I also had an usual sequence no one could explain where my reservation duration was cut short one night prior to the actual check in date. I only noticed this when the app wasn’t prompting me to check in. No one could explain this to me despite having the confirmation email that showed the correct stay length. Working with phone customer service was essentially a shoulder shrug and treating it as I was lucky to get back my original rate, the hotel itself was a bit more apologetic.
laangelsfan is offline  
Old Mar 6, 2019, 5:59 am
  #36  
 
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
Originally Posted by EuropeanPete
Today the app has downgraded me and walked me back in time to Platinum Premier Elite status.
This morning I'm Pee Pee on one page, and Lifetime Tit on the next. Can I have SPG Plat back and forget this?
Tanic is offline  
Old Mar 6, 2019, 9:37 am
  #37  
 
Join Date: Oct 2007
Location: Frozen in Carbonite
Programs: UA Aluminum 0.6MM, Bonvoy Life Sentence, Hyatt Eliteist, AA Super Plutonium
Posts: 2,878
App changed from Titanium to PPE!

Nice work Marriott IT!


​​​​​​​
TommyC80 is offline  
Old Mar 6, 2019, 10:20 am
  #38  
 
Join Date: Dec 2007
Location: SFO
Posts: 4,973
Originally Posted by TommyC80
Nice work Marriott IT!

​​​​​​​same here
myperks is offline  
Old Mar 6, 2019, 10:24 am
  #39  
FlyerTalk Evangelist
 
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 33,005
You didn't get the memo? Because Bonvoy is such a cluster .... they are rolling it all back

Mine still shows Titanium for what it's worth
cfischer is offline  
Old Mar 6, 2019, 10:26 am
  #40  
 
Join Date: May 2009
Posts: 1,595
Mine show PPE for current and LTE for lifetime.
Ord Liza is online now  
Old Mar 6, 2019, 10:41 am
  #41  
 
Join Date: Mar 2018
Posts: 25
Same here

Originally Posted by myperks


same here

status changed in app today from titanium to platinum premier elite !
Amitbe11 is offline  
Old Mar 6, 2019, 10:58 am
  #42  
 
Join Date: Sep 2007
Location: CLT
Programs: AA EXP, Marriott Titanium Elite, HH Diamond
Posts: 253
PPE here too. Jeez....
UKCatsHoopsFan is offline  
Old Mar 6, 2019, 11:00 am
  #43  
FlyerTalk Evangelist
 
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,131
I guess I'm special - still Titanium Elite/Lifetime Titanium Elite.




Bow down to me Platinum plebes!!!
CPRich is offline  
Old Mar 6, 2019, 11:11 am
  #44  
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,948
mine went from ambassador to ppe on the app....the website still shows me as ambassador elite....
SeeTheLights likes this.
Keyser is offline  
Old Mar 6, 2019, 11:24 am
  #45  
Hyatt Contributor Badge
 
Join Date: Mar 2016
Posts: 420
Yep, my app shows Plat Premier too. Maybe some glitch is going on in the system.
exploreaswego is offline  


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