TZ205 - really need urgent help
Jan 29, 2014 | 8:06 pm
#1
Original Poster
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,856
TZ205 - really need urgent help
Hi all,
I really need to know the status of TZ205. My sis is supposed to be on that flight departed TPE at 4am arriving SIN at 840. Earlier I saw the status at changi the flight was retime to 1145. Now the status is "Ask Airlines"
I was on the call with Scoot now and the agent keeps telling me, TZ205 is not on the list of delayed flight and she has boarded the flight at 4am....
I demanded to speak to her supervisor now. As this is very stupid, they cannot even tell me where is the flight now......
Really need big help.....
I really need to know the status of TZ205. My sis is supposed to be on that flight departed TPE at 4am arriving SIN at 840. Earlier I saw the status at changi the flight was retime to 1145. Now the status is "Ask Airlines"
I was on the call with Scoot now and the agent keeps telling me, TZ205 is not on the list of delayed flight and she has boarded the flight at 4am....
I demanded to speak to her supervisor now. As this is very stupid, they cannot even tell me where is the flight now......
Really need big help.....
Jan 29, 2014 | 8:49 pm
#2
Original Poster
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,856
Ok..... After 1 hours on the phone, I managed to get from the supervisor that the flight was delayed and retime and now they cannot confirm the new departure time.
Really I do not understand why the first agent cannot even tell me this and insisted the flight is not delayed and my sis has boarded the plane.
They should post this in their website so that people do not need to call them for this information!!!
Really I do not understand why the first agent cannot even tell me this and insisted the flight is not delayed and my sis has boarded the plane.
They should post this in their website so that people do not need to call them for this information!!!
Jan 29, 2014 | 8:56 pm
#3
Join Date: Dec 2010
Location: Singapore
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Posts: 313
According to Taoyuan airport website, the TZ205 is already in Taipei after coming in from incheon on schedule, but it is delayed till 5pm Taipei time.
However, scoot has a departing flight TZ201 bound for SIN at 3.45pm from Taipei, so they might combine the loads / move some passengers onto the other flight.
Maybe you will get faster reply if you post message to their FB page.
However, scoot has a departing flight TZ201 bound for SIN at 3.45pm from Taipei, so they might combine the loads / move some passengers onto the other flight.
Maybe you will get faster reply if you post message to their FB page.
Jan 29, 2014 | 9:06 pm
#4
Join Date: Jul 2005
Location: SIN and wandering.
Posts: 1,549
Jan 29, 2014 | 11:06 pm
#5
Original Poster
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,856