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Old Nov 20, 2023, 1:08 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: B747-437B
INFO AND FAQ ABOUT ETHIOPIAN AIRLINES' STPC (STopover Paid by Carrier) PROGRAM

If you have a connection between two Ethiopian Airlines international flights at Addis Ababa International Airport (ADD) scheduled for between 08:00 to 23:59 hours in length on a single ticket, you are eligible for the complimentary STPC (STopover Paid by Carrier) package.


Eligible passengers should get a voucher for hotel, visa, meals and transport when you check-in for your first Ethiopian Airlines flight. On arrival in Addis Ababa, proceed DIRECTLY to immigration who will process your transit entry on the basis of the voucher. As soon as you exit the customs area, there is an Ethiopian Airlines Transport Desk on the left hand side. Present your voucher there for a rubber stamp and they will advise you the details of your hotel shuttle. There is a waiting area with a handful of seats (and free WiFi) while you wait. The voucher covers everything, including all meals appropriate to the time of day.

FAQ

Qsn : How long does my layover need to be to take advantage of this program?
Ans : Your layover needs to be between 08:00 to 23:59 hours in length. A layover of 07:59 or less (or 24:00 and longer) is not eligible.

Qsn : My layover is during the daytime and not overnight. Am I still eligible?
Ans : YES. As long as your layover is between 08:00 to 23:59 hours in length, you are eligible.

Qsn : Which hotel will I be assigned to?
Ans : In almost all cases Business Class passengers will be assigned to the 5-star Ethiopian Skylight Hotel located in Bole. As of May 2023, the extension to the Skylight Hotel is also open so a vast majority of Economy Class passengers will also be assigned there.


https://www.ethiopianskylighthotel.com

Qsn. Do I need to book in advance?
Ans : No, you just show up at check-in for your first flight and you will receive the voucher.

Qsn : I did not receive my voucher at check-in. What should I do?
Ans : If you did not receive your voucher at check-in, you will most likely receive it at the boarding gate. If you still do not receive it for some reason, you can collect it at the "Transfer and Layover Office" in Addis Ababa which is located on the left (west) side of the transit security area.

Qsn. Do I get to choose my hotel?
Ans : No, your hotel will be assigned to you. In almost all cases Business Class passengers will be assigned to the 5-star Ethiopian Skylight Hotel. As of May 2023, the extension to the Skylight Hotel is also open so a vast majority of Economy Class passengers will also be assigned there.

Qsn. Do I need to buy my own food?
Ans : No, your voucher includes complimentary meals at the hotel appropriate to the time of day.

Qsn. How do I get to the hotel?
Ans : Your voucher includes complimentary transfers from the airport to the hotel and vice versa. The Ethiopian Airlines Transport Desk located just after Customs will direct you to the appropriate pickup point for the shuttle bus.

Qsn. Can I skip the shuttle bus and take a taxi instead?
Ans : Sure, but you need to get your voucher stamped by the Ethiopian Airlines Transport Desk located just after Customs. The hotel requires a stamped voucher in order to allow your check-in.

Qsn. I prefer to stay at the Hyatt Regency Addis Ababa - will Ethiopian Airlines reimburse my expenses there?
Ans : NO. You have to use the complimentary hotel provided by Ethiopian Airlines. They will not refund any expenses incurred elsewhere.

Qsn. I read and hear a lot of negative things about the security situation in Ethiopia. Is it safe to leave the airport?
Ans : Each person has their own risk appetite and needs to conduct their own security assessment. However, hundreds if not thousands of visitors in transit enter Ethiopia every day and do not fall victim to insecurity issues in the provided hotels. The wider city of Addis Ababa has the same security and crime issues that plague any big city, and tourists will stand out as prospective targets for pickpockets, etc..


Qsn. Can I request the In-Terminal hotel instead of a hotel in town?
Ans : The In-Terminal Hotel in Addis Ababa is also operated by Ethiopian Skylight Hotel. Anecdotally, if you receive a voucher for "SKYLIGHT", you may be able to choose to use it at either the airside in-terminal hotel, or the landside hotel which is around 300m from Terminal 1 and 1km from Terminal 2. Officially however, you should be using the landside hotel (which is a 5-star property and much nicer).

Qsn. Can I use the transit visa only and then go to my own hotel or take a city tour?
Ans : In practice, this is possible. Once you exit customs, simply exit the building rather than going to the Ethiopian Airlines Transport Desk for the shuttle bus to the provided hotel.

Qsn. Do they have free Wifi?
Ans : Yes, all hotels that Ethiopian Airlines uses for this program provide free Wifi. However, speeds may vary significantly and there are often Government imposed blocks of certain websites, apps and functionalities. You can purchase a local SIM card at the Safaricom or EthioTel desks located right next to the Ethiopian Airlines Transport Desk after customs. The SIM card costs 30 Birr (approx. $0.50) and you can purchase a data package of your choosing depending on your requirements.


Qsn : Can I leave the hotel and go sightseeing during my layover?
Ans : There should be nothing that stops you from doing this. However, if you are a military age male fitting a specific ethnic profile, you may experience some pushback from hotel security (UPDATED 2023). There have been situations where transit passengers who might not otherwise qualify for a visa have left hotels and joined up as mercenary soldiers with anti-government forces, so they want to ensure that doesn't happen. Some hotels may require you to leave your passport with them as a "deposit".

Qsn : I have a firearm in my checked luggage. Can I access it during my transit stop in Addis Ababa?
Ans : NO. Local regulations do not permit you to access your firearms while in transit in Addis Ababa. Hotels will conduct X-ray screening of all luggage and require guests to pass through metal detector screening to ensure no weapons are carried.


Qsn. Does my passport get stamped?
Ans : NO, in most cases, your passport will not be stamped. However, your photograph and/or fingerprints will be collected at immigration. In some cases however, your passport may be stamped.

Qsn. I am in transit to South Africa and I am concerned that using this program will trigger a requirement for Yellow Fever vaccination. What should I do?
Ans : If you enter Ethiopia, even in transit, you may be required to show proof of Yellow Fever vaccination upon arrival in South Africa.


Qsn. How long does it take to deal with all the formalities?
Ans : If you have all your paperwork already in order (viz. onward boarding pass and transit voucher) you can be out of the building within 15 minutes of touchdown. Very rarely does it take longer than 30 minutes.

Qsn : There is a shorter connection available to my destination. Am I still eligible for this program?
Ans. YES. If you are on a paid ticket and there is a shorter connection available, your fare already includes a surcharge of $70 to cover this program. If you are on an award ticket, no surcharge is applicable and you will receive the vouchers anyway.

Qsn : There is a shorter connection available to my destination. Customer service says I am not eligible, but this FAQ says I am. Who is right?
Ans : This FAQ is based on hundreds of passenger experiences over the course of multiple years. There is no single data point where a passenger has been denied this program due to a "shorter connection" being available. There is an official policy, and then there is the reality on the ground.

Qsn : I am on an award ticket. Am I still eligible for this program?
Ans : YES. As long as both inbound and outbound flights are on the same ticket and operated by Ethiopian Airlines, you are eligible.


Qsn : I am on a partner issued ticket (revenue or award). Am I still eligible for this program?
Ans : YES. As long as both inbound and outbound flights are on the same ticket and operated by Ethiopian Airlines, you are eligible. Both revenue and award tickets issued by partners are eligible.

Qsn : I am arriving on Turkish Airlines and departing on Ethiopian. Am I eligible?
Ans : NO. Both inbound and outbound flights must be operated by Ethiopian Airlines to be eligible.


Qsn : I am arriving on Ethiopian Airlines and departing on Egyptair. Am I eligible?
Ans : NO. Both inbound and outbound flights must be operated by Ethiopian Airlines to be eligible.

Qsn : I am traveling on separate tickets but both flights are on Ethiopian Airlines. Am I eligible?
Ans : NO. Both inbound and outbound flights must be on the same ticket and operated by Ethiopian Airlines to be eligible.

Qsn : I am arriving on a domestic Ethiopian Airlines flight and departing the next morning on an international flight. Am I eligible?
Ans : This program specifically applies only to international flights. If either your arrival or departure flights is domestic, you need to check the specific fare rules for details about eligibility.

Qsn : I am not eligible for the complimentary package as I am on separate tickets. Can I pay extra and purchase this anyway?
Ans : YES. You can usually purchase this package for between $70-135 depending on hotel availability from the "Transfer and Layover Office" at Addis Ababa

Qsn : My country is not eligible for visa-on-arrival in Ethiopia. Am I eligible?
Ans : YES. Citizens of all countries traveling on national passports are eligible for this program. Ethiopian Airlines arranges your transit visas, which is a separate program from the Tourist Visa On Arrival program.

Qsn : I am an Ethiopian citizen traveling on a refugee travel document issued by a foreign country. Am I eligible?
Ans : NO. Your refugee travel document will, in most cases, not be eligible for entry into Ethiopia in such a situation. Please confirm with your local Ethiopian Embassy.







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Ethiopian Airlines (ADD layover)

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Old Jul 18, 2024, 3:10 pm
  #391  
 
Join Date: Aug 2000
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Originally Posted by flashware
They had it downpat today, a big stack of forms on the counter - so was handed one over. A nice change! Only 4 pax in J this time (an increase of one from my last ex-LGW flight).
Gatwick is going up to daily from December so the premium loads may improve slightly as a result.
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Old Jul 18, 2024, 3:22 pm
  #392  
 
Join Date: Jan 2007
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Originally Posted by B747-437B
Gatwick is going up to daily from December so the premium loads may improve slightly as a result.
That's good for my for travel schedule but also a shame, as I love the personalised service when there's as many staff as there is passengers
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Old Jul 21, 2024, 6:28 am
  #393  
 
Join Date: Jul 2024
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Yellow fever vaccination

Will India require a YF vaccine with an 11 hour layover at ADD? Again, on return will Canada require one, 13 hour stopover.
Thanks.
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Old Jul 21, 2024, 2:51 pm
  #394  
 
Join Date: Aug 2000
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Originally Posted by Kimat
Will India require a YF vaccine with an 11 hour layover at ADD? Again, on return will Canada require one, 13 hour stopover.
Thanks.
I have never once been checked for Yellow Fever in either India or Canada when arriving on the Ethiopian Airlines flight.

Officially, India requires it even if just transiting at Addis Ababa, so the duration of the stop and whether you stay at the airport is irrelevant.

Canada has no official policy on the matter - if you are deemed to be at risk you may be asked for your vaccination and quarantied if you don't have it - but there is no specific threshold.
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Old Jul 22, 2024, 8:05 am
  #395  
 
Join Date: Jul 2024
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Originally Posted by B747-437B
I have never once been checked for Yellow Fever in either India or Canada when arriving on the Ethiopian Airlines flight.

Officially, India requires it even if just transiting at Addis Ababa, so the duration of the stop and whether you stay at the airport is irrelevant.

Canada has no official policy on the matter - if you are deemed to be at risk you may be asked for your vaccination and quarantied if you don't have it - but there is no specific threshold.
Thanks! Very helpful!!!
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Old Jul 26, 2024, 4:53 am
  #396  
 
Join Date: Feb 2004
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So, we're finally back from our (amazing) trip and I'm happy to report that things basically went as per B747-437B's message!

That said, there were a few minor hiccups:

- I wasn't able to check in online for either booking and instead received the same error message for both. indicating that there was an issue with my ticket(s) and that I should contact an Ethiopian ticket agent...

- After calling several Ethiopian contact numbers - it appears that the general call center only has access to ET's website and can simply raise a ticket to escalate an issue(?!), I was able to reach someone at the London office number who reassured me that both bookings looked fine and just required document checks, which makes sense since they were one-way tickets.

- Upon arrival at LLW, the check-in agent was initially quite taken aback by the 2 separate bookings. He informed me that ET generally does not "accept" separate bookings at check-in and that he would need to speak to HQ. He made a call and his demeanor changed - possibly also when he noticed that we were in business class. He proceeded to check our bag through to GVA and printed out all 3 boarding passes.

- Our ADD-FRA flight was scheduled to depart from gate A11 - a contact gate very close to the Cloud 9 lounge - however shortly (maybe 10 minutes) before the 23:20 scheduled boarding time (the flight had been re-scheduled to depart at 00:05) there was a gate change to A12. We left the lounge about 5 minutes after the scheduled boarding time, even though the monitors in the lounge were still showing "on time" and not "boarding". Gate A12 is actually a common gate for all business class passengers whose flights are departing from a bus gate, There are a few hilarious large red leather seats there, as well as a single very stressed out agent calling out flights one by one and herding those passengers into an elevator down to a waiting bus (I assume). When we were finally able to get that agent's attention, she informed us that we actually needed to get to gate B6 for our flight ASAP! So either we had already missed the business class bus for our flight or they hadn't even organized one due to the last-minute gate change / aircraft re-assignment.... Anyway, we ran to gate B6 (not that close..), which was a complete mob scene, with boarding only just starting.

So, my key learnings are:
1) Not to worry (too much) if online check-in fails on one-way tickets
2) To politely insist if you get a reluctant agent when checking in on split tickets
3) If you are in business class departing ADD and are assigned gate A12, show up there BEFORE the boarding time indicated on your boarding pass, in order not to miss the dedicated bus for your flight.

Hope the above was helpful, happy to answer any questions. And thanks again to B747-437B!

Originally Posted by Andre
Hi all - and especially B747-437B

What is your view on the following layover, with 2 separate tickets, in business class and with hand baggage only:
1st ticket: ET 877 LLW-ADD (with stop in FBM), arriving ADD at 21:05
2nd ticket: ET 706 ADD-FRA (with onward connection to GVA), departing ADD at 23:40

I've split the booking due to the fact that Miles and More requires a 3-region award otherwise. Am trying to find award space on the nonstop ADD-GVA (our final destination) that leaves at 00:10 the next morning or the ADD-VIE flight that leaves at 00:35, but these are the bookings we can ticket now.

We're willing to take some risk, but I wanted to check the consensus view here - I noticed on flightstats.com that the LLW-FBM-ADD route did have some cancellations recently and don't see the point in booking something where there is a high likelihood that we'll need to scramble and potentially pay a lot to get home.

If we decide that it's too close for comfort and book the LLW-ADD leg for the previous day, should we apply for a 48-hour transit visa in advance, or is it easy to just get one at the airport (Swiss and UK citizens)?
Originally Posted by B747-437B
Firstly, don't worry about ET877 being cancelled on some days. That is a flight number anomaly - on the days the flight operates ADD-LLW-FBM-ADD it is ET877 all the way through but when it just runs ADD-LLW-ADD, the flight number changes to ET876 for the return. So you may see that ET877 is cancelled, but ET876 has operated on that date instead. The flight has operated every single day in memory this year and I don't recall a single cancellation since pandemic times.

Secondly, you won't have any problems with separate ticket transit at Addis, even with checked bags. ET is quite happy to check you in all the way to final destination on separate tickets.

Finally, if you are going to arrange your own stopover get the eVisa in advance. At that time of night, you can be stuck for hours waiting for your Visa On Arrival approval which is not worth the hassle. But unless you really want to stay in Addis, this isn't particularly necessary.
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Old Jul 26, 2024, 2:56 pm
  #397  
 
Join Date: Jun 2006
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Older Yellow Fever certificates

My apologies if this is off-topic, but posting here given the discussions about Yellow Fever vaccination requirements.

I may have missed a response to pradom's post. Any experiences with travel on the older Yellow Cards which listed a 10y expiration for the vaccination? I wouldn't worry about Singapore after the Africa trip given their ICA's own guidelines, but, am entering Kenya @ NBO & Tanzania @JRO post that, after a long layover in ADD.

Many thanks for this thread, B747-437B, we intend to utilize the layover hotel on our way in.
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Old Jul 26, 2024, 3:23 pm
  #398  
 
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If I understand your question, your concern is around the vaccination certificate being the older kind? I used mine in east africa until literally the day it expired, and only got the new ones maybe a year or so ago, so should be fine.

a colleague told me they travelled to NBO or DAR with one that thad expired, and the solution was to get it done at the airport, with much fuss and some inconvenience, presumably to try to extract a bribe, but if they are still valid they should be fine.
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Old Jul 26, 2024, 3:56 pm
  #399  
 
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Thanks- My certificate notes the vaccination being valid till 2023. However, in 2016, The WHO updated its regulations that made the vaccination valid for life, including for people who had had an expiration date noted on their pre-2016 vaccination.

https://www.who.int/docs/default-sou...st-2020-en.pdf

(last part of point 1, at the top of page 2- revaccination/booster cannot be a requirement)
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Old Jul 26, 2024, 4:31 pm
  #400  
 
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I have a 2015 vaccination which has been endorsed with a "Valid For Lifetime" stamp in 2020. It has been accepted in both Kenya and Tanzania without any comment.

My wife has a 2010 vaccination which has been questioned in Tanzania, on the basis that only vaccines issued after 2016 have lifetime validity and not those before. However, if she got the same "Valid For Lifetime" endorsement I did, it would be fine.

TL;DR - they make it up as they go.
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Old Jul 26, 2024, 8:22 pm
  #401  
 
Join Date: Jun 2006
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Thank You!

It seems that the endorsement/new certificate noting the initial vaccination date, is an internationally accepted thing - at least some clinics in Singapore do seem to be doing that - now to just get hold of the since-amalgamated-into-a-larger-chain-and-relocated one I had visited back in 2013.
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Old Jul 27, 2024, 7:38 am
  #402  
 
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Originally Posted by B747-437B
I have a 2015 vaccination which has been endorsed with a "Valid For Lifetime" stamp in 2020. It has been accepted in both Kenya and Tanzania without any comment.

My wife has a 2010 vaccination which has been questioned in Tanzania, on the basis that only vaccines issued after 2016 have lifetime validity and not those before. However, if she got the same "Valid For Lifetime" endorsement I did, it would be fine.

TL;DR - they make it up as they go.
My wife had that issue. We received our YF inoculations from a travel medicine clinic chain. She simply went back and they re-issued her YF yellow book with a new one with all the relevant information (the original vaccine batch & date and a stamp indicating it as a WHO lifetime effective inoculation), This clinic issues the YF vaccine data in a separate yellow book. No issues after several trips through ADD and othe airports in listed YF countries.
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Old Jul 28, 2024, 10:01 am
  #403  
 
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This thread is awesome! Thanks so much for the information. I have a few questions.

1). Does anyone have information or an idea if IAH is going to relaunch? We are looking for next July so we have some time.
2). It looks like JRO-ADD-FCO-ORD has just a 1 hour and 5 minute connection in ADD We will be in business and it sounds like we should have no issues connecting, is that right?
3). For the price, I am not seeing anything even remotely close to ET business class but is the 787 product from ATL or ORD rarely going to have lie flat seats?
4). Bonus question, we will arrive at JRO at 1230 PM and our ET flight would be 7 pm. Any suggestions on what to do?

Thanks so much!
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Old Jul 30, 2024, 1:18 am
  #404  
 
Join Date: Aug 2000
Location: Exile
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Originally Posted by NDtraveler
1). Does anyone have information or an idea if IAH is going to relaunch? We are looking for next July so we have some time.
2). It looks like JRO-ADD-FCO-ORD has just a 1 hour and 5 minute connection in ADD We will be in business and it sounds like we should have no issues connecting, is that right?
3). For the price, I am not seeing anything even remotely close to ET business class but is the 787 product from ATL or ORD rarely going to have lie flat seats?
4). Bonus question, we will arrive at JRO at 1230 PM and our ET flight would be 7 pm. Any suggestions on what to do?
1. Houston is unlikely to restart anytime soon. It is a combination of scheduling constraints (they would have to park an aircraft nearly 24 hrs in Houston to make the connections work) and aircraft shortages. The next target destination for them is Minneapolis, which is about the extreme limit that they can make work from the current hub banks.

2. 1h5m is plenty of time. You may even have time to visit the loung for some dinner before you board (although the extra US security might make this a bit impractical). Just follow the "GOLD TRACK" signs for shorter queues everywhere.

3. Summer sees both those routes regularly upgraded to 787-9, but winter and off-peak demand is unlikely to see anything larger than 787-8. And both those routes will not have the RR powered aircraft so the likelihood of the fully flat seats is low.

4. Ugh. That's all.
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Old Jul 30, 2024, 2:44 am
  #405  
 
Join Date: Aug 2008
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Originally Posted by NDtraveler
This thread is awesome! Thanks so much for the information. I have a few questions.

4). Bonus question, we will arrive at JRO at 1230 PM and our ET flight would be 7 pm. Any suggestions on what to do?

Thanks so much!
You may have to wait until 3 hours before departure when check-in opens but there is really nothing to do landside.

Airside you have a business lounge with drinks and some very basic food options. IIRC you will receive a lounge voucher at check-in so even if you have no checked bags and you do OLCI, you might not be able to access the lounge more than 3 hours before departure.


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