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Slow points trasnfer from SPG to AA Miles?

 
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Old May 7, 2012 | 1:28 pm
  #1  
Original Poster
 
Join Date: Jul 2011
Posts: 29
Slow points trasnfer from SPG to AA Miles?

I trasnferred at Apr 25, 13 days ago, got confirmation at that day, however now my AA account still does not show these miles now.

I transferred a lot before, longest should be 1 week, however this time too long.

Does anybody experience this recently?
jldong is offline  
Old May 7, 2012 | 4:28 pm
  #2  
Original Member
 
Join Date: May 1998
Location: Goshen,New York
Programs: AA 2 Million-miler , SPG Platinum, Marriott Gold, Hyatt Diamond
Posts: 1,000
It appears that the transfers are taking much longer to complete. SPG/AA are advising in their emails "4 to 6"weeks
DENROC is offline  
Old May 8, 2012 | 8:45 am
  #3  
Original Poster
 
Join Date: Jul 2011
Posts: 29
the term says 4-6 weeks, however I got within 1 week for my previous transfers, now it takes much longer, so I am wondering why, is this my case, or anybody else experience this now?
jldong is offline  
Old May 8, 2012 | 9:44 am
  #4  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by jldong
the term says 4-6 weeks, however I got within 1 week for my previous transfers, now it takes much longer, so I am wondering why, is this my case, or anybody else experience this now?
I don't know, but you might want to call SPG customer service and ask for an airline transfer follow-up. My apologies for the inconvenience.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  


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