SPG points for charging gift shop to room?
Dec 7, 2012 | 3:58 pm
#1
Original Poster
Join Date: Sep 2009
Location: Somewhere between YXU and YYZ
Programs: Marriott Lifetime Titanium Hilton Diamond AC*75K
Posts: 624
SPG points for charging gift shop to room?
Are you supposed to get points when you charge snacks, drinks, etc purchased at the onsite store when you charge it to your room?
Dec 7, 2012 | 4:00 pm
#2
Join Date: Dec 2004
Location: Merritt Island, FL
Programs: AA EXP 4MM, SPG Lifetime Platinum
Posts: 447
Dec 7, 2012 | 4:01 pm
#3
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Eligible Charges do not include any complimentary services, SPG Awards, SPG Promotion Rewards or any other fees or charges including, without limitation: (A) charges for banquets, meetings or other functions, with the exception of Starpoints earned from qualifying meetings or events through the Starwood Preferred Planner Program; (B) other fees paid including, without limitation, parking, business center, high-speed internet access, retail stores, spa products and services and greens fees; and (C) taxes, gratuities, service charges, mandatory or automatic charges (e.g., resort charges) and other applicable charges.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Dec 7, 2012 | 8:02 pm
#4
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,862
This seems to say that you *do* earn points for basic room charges (not including all taxes, service charges, resort fees, etc.), restaurant and bar F&B bills charged to your room (excluding tax and tip and assuming that local laws don't preclude earning points on alcohol purchases), room service (but maybe not the service charge, tax, gratuity, tip, and alcohol), and maybe minibar charges. Am I missing something?
Dec 8, 2012 | 10:59 pm
#5
Join Date: Jul 2004
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Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,888
This seems to say that you *do* earn points for basic room charges (not including all taxes, service charges, resort fees, etc.), restaurant and bar F&B bills charged to your room (excluding tax and tip and assuming that local laws don't preclude earning points on alcohol purchases), room service (but maybe not the service charge, tax, gratuity, tip, and alcohol), and maybe minibar charges. Am I missing something?
However, I have gotten points for such charges in the past, and you still get the extra Amex point for the full folio regardless of eligibility (2:$1 instead of 1:$1) on spa services, parking, programmatic activities, etc. (again, at least in my experience), so all the more reason to charge things to the room.
Dec 9, 2012 | 5:14 am
#6
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,862
OP said "gift shop" in the thread title. "Gift shop" = "retail store" not F & B.
However, I have gotten points for such charges in the past, and you still get the extra Amex point for the full folio regardless of eligibility (2:$1 instead of 1:$1) on spa services, parking, programmatic activities, etc. (again, at least in my experience), so all the more reason to charge things to the room.
However, I have gotten points for such charges in the past, and you still get the extra Amex point for the full folio regardless of eligibility (2:$1 instead of 1:$1) on spa services, parking, programmatic activities, etc. (again, at least in my experience), so all the more reason to charge things to the room.
I certainly do understand that gift shop purchases do not post to the bill as F&B but as a gift shop purchase, where gift shop is a special (and typical) case of retail store.
Dec 10, 2012 | 12:29 am
#7
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
Gift shops spendings are not eligible for Starpoint credits, regardless if chargeable to room or not.
I think William has stated clearly the type of charges or spendings that won't give you Starpoints.
[email protected]
Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
I think William has stated clearly the type of charges or spendings that won't give you Starpoints.
[email protected]
Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd