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SVO reservations now show on SPG.com

 
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Old Jun 20, 2014 | 6:00 pm
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Thumbs up SVO reservations now show on SPG.com

Just checked SPG.com and noticed that my Starwood Vacation Ownership reservations (those reservations made through Starwood Vacation Network utilizing StarOptions) are now shown in the list of upcoming reservations.

Nice! Thanks Starwood.
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Old Jun 20, 2014 | 9:17 pm
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Originally Posted by controller1
Just checked SPG.com and noticed that my Starwood Vacation Ownership reservations (those reservations made through Starwood Vacation Network utilizing StarOptions) are now shown in the list of upcoming reservations.

Nice! Thanks Starwood.
This is nice. I just logged on and saw my upcoming SVO reservation as well
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Old Jun 21, 2014 | 11:57 am
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I only see upcoming Home Resort reservations, nothing that was booked with SO's...
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Old Jun 21, 2014 | 12:05 pm
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Originally Posted by YYJMSP
I only see upcoming Home Resort reservations, nothing that was booked with SO's...
After looking at it closely, I see my Home Resort Period reservations and another reservation for a seven-day period not at my home resort. I have one reservation for less than a seven-day period that is not showing.

So, it looks like we're half way there....
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Old Jun 21, 2014 | 1:26 pm
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Originally Posted by controller1
After looking at it closely, I see my Home Resort Period reservations and another reservation for a seven-day period not at my home resort. I have one reservation for less than a seven-day period that is not showing.
I see one Home Resort booking (Mar 2015).

I don't see either of my SO bookings -- one's 10 days long (next week), one's 7 days long (Jan 2015).

I definitely don't see any of the "automatic" bookings on my fixed/float units (Oct 2015 and Dec 2015) that show up on MSC as "unconfirmed" (have until 10mos out to confirm the fixed bookings, or they turn in to floating usage). Perhaps if I confirmed them they would show up too...

Originally Posted by controller1
So, it looks like we're half way there....
I'll call it 25% there.
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Old Jun 21, 2014 | 1:28 pm
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Is there a specific list of only SVO properties on this forum?
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Old Jun 22, 2014 | 1:42 am
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Originally Posted by pricesquire
Is there a specific list of only SVO properties on this forum?
Unless you are an owner this is not an issue. A reservation at an SVO property made through spg.com via SPG Starpoints or cash have always shown as a hotel reservation. The current issue is SVO reservations that were made through the ownership system.

With that said, these are the SVO properties:
Arizona: Sheraton Desert Oasis; The Westin Kierlland Villas
California: The Westin Desert Willow Villas; The Westin Mission Hills Resort & Villas
Colorado: Lakeside Terrace; Sheraton Mountain Vista; Sheraton Steamboat Resort Villas; The Westin Riverfront Mountain Villas
Florida: Sheraton PGA Vacation Resort; Sheraton Vistana Resort; Sheraton Vistana Villages; Vistana's Beach Club
Hawaii: The Westin Ka'anapali Ocean Resort Villas; The Westin Ka'anapali Ocean Resort Villas North; The Westin Princeville Ocean Resort Villas
South Carolina: Sheraton Broadway Plantation
The Bahamas: Harborside Resort at Atlantis
Mexico: The Westin Lagunamar Ocean Resort
U.S. Virgin Islands: The Westin St. John Resort & Villas
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Old Jun 22, 2014 | 7:01 am
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Originally Posted by controller1
Unless you are an owner this is not an issue. A reservation at an SVO property made through spg.com via SPG Starpoints or cash have always shown as a hotel reservation. The current issue is SVO reservations that were made through the ownership system.

With that said, these are the SVO properties:
Arizona: Sheraton Desert Oasis; The Westin Kierlland Villas
California: The Westin Desert Willow Villas; The Westin Mission Hills Resort & Villas
Colorado: Lakeside Terrace; Sheraton Mountain Vista; Sheraton Steamboat Resort Villas; The Westin Riverfront Mountain Villas
Florida: Sheraton PGA Vacation Resort; Sheraton Vistana Resort; Sheraton Vistana Villages; Vistana's Beach Club
Hawaii: The Westin Ka'anapali Ocean Resort Villas; The Westin Ka'anapali Ocean Resort Villas North; The Westin Princeville Ocean Resort Villas
South Carolina: Sheraton Broadway Plantation
The Bahamas: Harborside Resort at Atlantis
Mexico: The Westin Lagunamar Ocean Resort
U.S. Virgin Islands: The Westin St. John Resort & Villas
Thanks - for some reason I thought that list was going to be much bigger / much more international....

Guess I'm just used to seeing the Vacation Ownership that comes in the mail to my mother-in-law (Marriott). Looks like a 1996 version of the yellow pages
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Old Jun 22, 2014 | 11:46 am
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Originally Posted by pricesquire
Thanks - for some reason I thought that list was going to be much bigger / much more international....

Guess I'm just used to seeing the Vacation Ownership that comes in the mail to my mother-in-law (Marriott). Looks like a 1996 version of the yellow pages
The SVO edition of Interval International (timeshare exchange company) looks the same. Above list is those timeshares owned/marketed by Starwood.
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Old Jun 22, 2014 | 3:01 pm
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Ah, gotcha
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Old Jul 4, 2014 | 11:49 pm
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Thumbs down Different confirmation numbers

Just noticed that the confirmation numbers on SPG.com are different than the confirmation numbers issued through Starwood Vacation Network. I do not see any connection between the two.
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Old Jul 12, 2014 | 6:40 pm
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I noticed that too and talked to SVO and they said no they don't show up on SPG pages. So I am confused.

Also if you are platinum on SPG do you get upgrades through SVO or are they completely separate?
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Old Jul 13, 2014 | 4:39 pm
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Originally Posted by sthomes
Also if you are platinum on SPG do you get upgrades through SVO or are they completely separate?
if you book as a hotel (ie by the night, using some combination of cash and SPG points), you may get some Platinum benefits.

if you book with your ownership (ie as a Home Resort or using SO's), you should not get any Platinum benefits.
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Old Jul 20, 2014 | 10:04 am
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Note that SVO owner reservations only appear to display on SPG.com.

They don't appear on the Android app (for that matter, SNA requests don't, either).
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Old Jul 20, 2014 | 1:26 pm
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Originally Posted by Seattlenerd
Note that SVO owner reservations only appear to display on SPG.com.

They don't appear on the Android app (for that matter, SNA requests don't, either).
Neither do they appear on the iOS app.
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