How often do you get incidental points to credit automatically on prepaid stays?
Jul 21, 2004, 6:57 pm
#1
Original Poster
Join Date: Oct 1999
Location: NY/NJ
Posts: 525
How often do you get incidental points to credit automatically on prepaid stays?
I have had 2 stays in the last 6 weeks that were prepaid with Sheratons. One was through a package and the other was through a third-party website. ON both of the stays I had some spending - $3 to $10 - neither credited. It is bad enough that all the benefits are docked, but why do we have to work extra hard to get the points credited, when we're told that they will?
What experiences have others had?
What experiences have others had?
Jul 21, 2004, 10:37 pm
#2
FlyerTalk Evangelist
Join Date: May 1998
Location: Texas, U.S.A.
Posts: 19,523
Starpoints on my incidentals on Starwood pre-paids have always posted just fine.
Are you sure your incidental spending is on Starpoint qualifying items? Some states don't allow points on booze, and other things like Parking don't earn Starpoints.
Are you sure your incidental spending is on Starpoint qualifying items? Some states don't allow points on booze, and other things like Parking don't earn Starpoints.
Jul 22, 2004, 2:39 pm
#3
Join Date: May 2001
Location: Worcester, MA, USA
Programs: AA PLT, SPG Gold, Hyatt Platinum, HHonors, Marriott Silver
Posts: 547
I often have trouble getting incidentals to post for my stays, which usually have the room & tax on a master bill account. Frequently have to fax receipts to SPG to get points. Didn't receive a bonus last year for the "spend over $100..." at Starwood properties since incidental charges didn't post automatically...even with SPG # on receipt.
Jul 22, 2004, 3:32 pm
#4
A FlyerTalk Posting Legend
Join Date: Feb 2000
Location: Cambridge
Posts: 63,734
Never had any problems, as long as I make sure the hotel enters my SPG# when checking in. This includes priceline, tour group, etc...