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Step-by-Step Guide to Getting a Taxi at Suvarnabhumi Airport (BKK)
BKK Terminal Map
Source: AOT
MAP KEY
❶ Arrival Gates - Level Two
❷ Immigration
❸ Baggage Claim Carousels
❹ Customs and Exits to Landside Terminal Area
❺ Elevators/Escalators to Ground Floor Level One
❻ Numbered Exits to Outside (taxi queues are near exits 4 & 7)
WHAT TO DO
Taxis accept cash only. There are ATMs and currency exchangers inside the terminal.
BASE COST
TOLLS
SAMPLE FARES FROM BKK TO...
Amounts are approximate and will vary with traffic, specific drop point, etc.
FARE CALCULATOR TOOLS
Reasonably accurate fare estimates are available from a number of websites and apps. These services provide estimated base fares only. Calculations do not include traffic, tolls, airport fees, etc. Reliability varies - use at your own risk.
FAQs
Q: Should I use the hotel's airport transfer service instead of a taxi?A: It depends on your comfort zone, budget, time of day, number of people/bags, etc. In general, the cost will probably be about two to three times the typical taxi fare, or more. If you are relatively new to Asia, it might be a bit overwhelming, and you might find it reassuring to see someone holding a sign with your name as you walk out of baggage claim.
Q: Is it best to take the expressway or surface streets?A: Depending on your destination and time of day, surface streets might be quicker and/or shorter. However, expressway tolls will usually add less than THB 200 to the trip (see above), so you may wish to defer to your driver.
Q: What types of scams should I watch for?A: The most common thing you'll encounter is taxi drivers who do not want to use the meter. They will often ask for a flat fee that is usually much higher than the meter would register. If a driver refuses to use the meter, it's best to exit the taxi and get another. Do not get angry or argue with the driver. If a driver demands more money on arrival at your hotel, wait until your bags have been offloaded from the vehicle, then seek out a porter or other hotel employee to assist you. Again, do not get angry or argue with the driver. A driver may say there is a THB 50 fee to go to the airport. There is no fee to go TO the airport. If the fee is mentioned at the outset, get out and flag down a new taxi. If it is mentioned upon arrival at the airport, remove all your belongings from the taxi and calmly state that there is no such fee while handing over the metered amount. If the driver is insistent, offering to call over a police officer to assist will usually put an end to the discussion.
Q: What is the most common meter scam?
A: Very often, when you enter the taxi, the meter is obscured with a rag or towel, so you do not see that it has been running prior to your entrance,
and is now well over 100 Baht. Always ensure that you observe the driver starting the meter.
Q: If the driver does scam me, how much money are we talking about?A: Usually no more than THB 200-300, which is about USD 7-10
Q: I think I still have other questions...A: Just hit the reply button and get feedback from other helpful FlyerTalkers who take Bangkok taxis regularly!
Q: This all sounds like hassle. Is there some way I can use a small amount of money to make that go away?A: The AOT limo stands before and immediately after customs are trustworthy, although their initial quote will be for their most expensive vehicle. Ask for the Isuzu SUV. You'll be looking at 1,050THB / $33.50 to the center of town, inclusive of all fees and fares, and a small increment on that for a sedan. Credit cards are accepted. You will get a printed receipt before you get in the taxi. The vehicle will be well-driven, clean, and will have seatbelts.
Special thanks to FlyerTalker c_9 for building this wikipost.
This is a member-maintained wiki. FlyerTalkers are invited to update, add missing information and make corrections as needed. Thanks for helping out!
Step-by-Step Guide to Getting a Taxi at Suvarnabhumi Airport (BKK)
BKK Terminal Map
Source: AOT
MAP KEY
❶ Arrival Gates - Level Two
❷ Immigration
❸ Baggage Claim Carousels
❹ Customs and Exits to Landside Terminal Area
❺ Elevators/Escalators to Ground Floor Level One
❻ Numbered Exits to Outside (taxi queues are near exits 4 & 7)
WHAT TO DO
Taxis accept cash only. There are ATMs and currency exchangers inside the terminal.
- Take an elevator or escalator down to the ground level.
- Follow the signs to one of the two taxi queues outside of the terminal on Level One.
- The taxi queue attendant will ask your destination and write it on a taxi slip. UPDATE: There are no longer attendants to write your destination at BKK. You get a slip from a touchscreen kiosk which directs you to a parking stall number where you meet your car/driver.
- The larger part of the taxi slip is yours to keep, the smaller part goes to your driver. Be sure to keep your taxi slip as it contains information you will need if a problem arises. Do not give your portion of the taxi slip to the driver, even if he asks for it. UPDATE: There is no portion of the new slip from the kiosk to give the driver.
BASE COST
- Airport Fee - THB 50 per taxi levied from the airport (never to the airport)
- THB 35 - flag drop through 1km
- +THB 5.50/km for kilometers 1+ through 10
- +THB 6.50/km for kilometers 10+ through 20
- +THB 7.50/km for kilometers 20-40
- +THB 2 per minute waiting or standing in traffic (less than 6kph)
TOLLS
- THB 75 to city center (two toll booths)
- THB 60 to DMK
SAMPLE FARES FROM BKK TO...
Amounts are approximate and will vary with traffic, specific drop point, etc.
- City Center - THB 170-200
- Grand Palace - THB 215
- Don Mueang Airport (DMK) - THB 290
- Hua Hin - THB ___ (typically a negotiated flat fee)
- Pattaya - THB ___ (typically a negotiated flat fee)
FARE CALCULATOR TOOLS
Reasonably accurate fare estimates are available from a number of websites and apps. These services provide estimated base fares only. Calculations do not include traffic, tolls, airport fees, etc. Reliability varies - use at your own risk.
- Bangkok Taximeter
- Easy Taxi (app, android)
- Grab Taxi (app, all devices)
- Taxi Auto Fare
- World Taximeter
FAQs
Q: Should I use the hotel's airport transfer service instead of a taxi?A: It depends on your comfort zone, budget, time of day, number of people/bags, etc. In general, the cost will probably be about two to three times the typical taxi fare, or more. If you are relatively new to Asia, it might be a bit overwhelming, and you might find it reassuring to see someone holding a sign with your name as you walk out of baggage claim.
Q: Is it best to take the expressway or surface streets?A: Depending on your destination and time of day, surface streets might be quicker and/or shorter. However, expressway tolls will usually add less than THB 200 to the trip (see above), so you may wish to defer to your driver.
Q: What types of scams should I watch for?A: The most common thing you'll encounter is taxi drivers who do not want to use the meter. They will often ask for a flat fee that is usually much higher than the meter would register. If a driver refuses to use the meter, it's best to exit the taxi and get another. Do not get angry or argue with the driver. If a driver demands more money on arrival at your hotel, wait until your bags have been offloaded from the vehicle, then seek out a porter or other hotel employee to assist you. Again, do not get angry or argue with the driver. A driver may say there is a THB 50 fee to go to the airport. There is no fee to go TO the airport. If the fee is mentioned at the outset, get out and flag down a new taxi. If it is mentioned upon arrival at the airport, remove all your belongings from the taxi and calmly state that there is no such fee while handing over the metered amount. If the driver is insistent, offering to call over a police officer to assist will usually put an end to the discussion.
Q: What is the most common meter scam?
A: Very often, when you enter the taxi, the meter is obscured with a rag or towel, so you do not see that it has been running prior to your entrance,
and is now well over 100 Baht. Always ensure that you observe the driver starting the meter.
Q: If the driver does scam me, how much money are we talking about?A: Usually no more than THB 200-300, which is about USD 7-10
Q: I think I still have other questions...A: Just hit the reply button and get feedback from other helpful FlyerTalkers who take Bangkok taxis regularly!
Q: This all sounds like hassle. Is there some way I can use a small amount of money to make that go away?A: The AOT limo stands before and immediately after customs are trustworthy, although their initial quote will be for their most expensive vehicle. Ask for the Isuzu SUV. You'll be looking at 1,050THB / $33.50 to the center of town, inclusive of all fees and fares, and a small increment on that for a sedan. Credit cards are accepted. You will get a printed receipt before you get in the taxi. The vehicle will be well-driven, clean, and will have seatbelts.
Special thanks to FlyerTalker c_9 for building this wikipost.
This is a member-maintained wiki. FlyerTalkers are invited to update, add missing information and make corrections as needed. Thanks for helping out!
Catching a taxi at BKK and general Thailand taxi discussion
#136
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Bangkok or San Francisco
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Posts: 11,889
I hope those of you all reading some of the "damned-be-taxi" advice here will consider to be polite, respectful, and know when to stop arguing with Thais about the fare ,or indeed any issue.
Don't be hyped up by armchair know-it alls into getting aggressive with the locals. If you ever disturbed a bees nest you will know what happens when a bunch of them get angry.
Don't be hyped up by armchair know-it alls into getting aggressive with the locals. If you ever disturbed a bees nest you will know what happens when a bunch of them get angry.
#137
FlyerTalk Evangelist
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Hotel staff doesn't argue with drivers. Most good hotels have prequalified taxis at their stand. And police showing up? Are you talking about Thailand or a parallel universe?
I have lived and worked in Bangkok for nearly ten years. Anyone who reads this can take it or leave it, but insisting on laws, regulations and that sort of thing in Thailand is laughable.
I have lived and worked in Bangkok for nearly ten years. Anyone who reads this can take it or leave it, but insisting on laws, regulations and that sort of thing in Thailand is laughable.
Talk about a parallel universe all you want but you're living in a reality that is lala land.
#138
Suspended
Join Date: Dec 2010
Posts: 4,153
Hotel staff most certainly will inquire to a taxi why the cost on the meter was as such. And hotel will definitely stand behind a guest who would rather call the police to deal with the situation than pay an outlandish meter. Clearly if you feel this isn't the case I can understand why you feel 1000THB is a reasonable fee for a taxi to the airport and that a metered taxi can't be found.
Talk about a parallel universe all you want but you're living in a reality that is lala land.
Talk about a parallel universe all you want but you're living in a reality that is lala land.
otherwise i expect to pay 500 baht TO he airport
#139
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,872
If you want to go to the airport probably better to say the name rather than "airport" and for the airtrain say the name of the station (phaya thai or Makkasan depending on where you are). If you're near a good hotel probably best to pop in and ask the concierge or front desk to write the name of the station in Thai since some of the names of the stations are the same as the name of a street so to be sure they understand that you want the station better to have it written.
#141
Join Date: Apr 2009
Location: Snooky
Posts: 2,508
I know a lot of BKK expats and some pretty wealthy. Not one would pay Allvest's rates. Their regular drivers in new cars get 1200B to go to Pattaya which is 90 miles and 2 hrs. I don't care what he pays. It's up to him & really none of my business. Personally, I've had a couple hundred trips to and from both airports and have ALWAYS paid just the amount on the meter. For those unfamiliar with Bangkok taxis know that there is NO reason to pay more than 300B to BKK.
Last edited by whackyjacky; Mar 7, 2014 at 10:50 pm
#142
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Posts: 17,263
Hotel staff most certainly will inquire to a taxi why the cost on the meter was as such. And hotel will definitely stand behind a guest who would rather call the police to deal with the situation than pay an outlandish meter. Clearly if you feel this isn't the case I can understand why you feel 1000THB is a reasonable fee for a taxi to the airport and that a metered taxi can't be found.
Talk about a parallel universe all you want but you're living in a reality that is lala land.
Talk about a parallel universe all you want but you're living in a reality that is lala land.
That the post doesn't indicated it was edited is something I find troubling.
#143
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
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Posts: 17,263
#144
Original Poster
Join Date: Aug 2010
Location: BKK
Programs: AA Plat, HH Diamond, SPG Gold
Posts: 2,395
But dsquared is also correct -- saying "airport" and the airline name should work since Thai Airways fly only out of Suvarnabhumi. Likewise, if you catch a cab from a hotel, the porters can instruct the driver for you.
Your goal here is not to end up at the wrong airport.
#146
Join Date: Aug 2007
Location: Truth or Consequences, NM
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#147
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Bangkok or San Francisco
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I know a lot of BKK expats and some pretty wealthy. Not one would pay Allvest's rates. Their regular drivers in new cars get 1200B to go to Pattaya which is 90 miles and 2 hrs. I don't care what he pays. It's up to him & really none of my business. Personally, I've had a couple hundred trips to and from both airports and have ALWAYS paid just the amount on the meter. For those unfamiliar with Bangkok taxis know that there is NO reason to pay more than 300B to BKK.
I have one driver I use regularly to the airport and he charges me 900 THB. If he isn't available I use a hotel car which is usually 12-1500 THB.
#148
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I just looked at this and your previous post and they looked word for word the same to me. What did I miss.
#150
formerly known as 2lovelife
Join Date: Dec 2000
Location: ORF : UA_Premier_Gold4Life, Bonvoy_titanium, Accor_Plat
Posts: 6,952
It's both... or neither.... meaning it's a foreign language, any English translations are only interpretations.
If I was to write it in phonetics, I might write Soo-wanna-poom
All the above suggestions will likely be understood.
If I was to write it in phonetics, I might write Soo-wanna-poom
All the above suggestions will likely be understood.