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ITA Software Matrix Airfare Search Consolidated Information and Help Thread

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Old Jun 4, 2014, 6:07 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: TWA884
ITA Matrix Search: http://matrix.itasoftware.com

You can sometimes see flights, fares and detailed fare rules that may not be reflected on an airline's website. Please read the thread for some tips and tricks, screen shots, etc.

A related thread, ITA-Matrix-PowerTools - Userscript for Orbitz/DL/UA/AA/BA/CZ/IB/LA/LH/LX/TK, discusses a user script which is maintained by fellow flyertalk members to enhance the already powerful Matrix of ITA Software by providing new features and booking links.

Additional details and tips on the use of ITA's advanced routing code feature can be found in the following long-standing Mileage Run Discussion threads:

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ITA Software Matrix Airfare Search Consolidated Information and Help Thread

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Old May 25, 2024, 1:45 pm
  #2506  
 
Join Date: Jan 2022
Posts: 26
Originally Posted by Life is like a box of Sharklets
When I try the same method, the error message is saying 'use spaces, or comma (,) or semi-colon (; )- but I cannot get the machine to work.
I tried a myriad of ways to reproduce what you described, but I was unable to. If I copy a list of airports that are separated by commas, spaces, or semicolons, the site parses them all fine and converts them to chips as soon as I tab or click into a different field. I even tried tabs, carriage returns, and non-breaking spaces, and those all worked, too. Wait...you did actually try tabbing or clicking into a different field in the form after pasting, right? Perhaps you didn't, and hopefully the solution is that simple...
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Old May 25, 2024, 3:49 pm
  #2507  
 
Join Date: Nov 2022
Posts: 47
Originally Posted by grepdashv
I tried a myriad of ways to reproduce what you described, but I was unable to. If I copy a list of airports that are separated by commas, spaces, or semicolons, the site parses them all fine and converts them to chips as soon as I tab or click into a different field. I even tried tabs, carriage returns, and non-breaking spaces, and those all worked, too. Wait...you did actually try tabbing or clicking into a different field in the form after pasting, right? Perhaps you didn't, and hopefully the solution is that simple...
Thanks for replying - tabbing and clicking in the next field was the first thing I did - which is when I noticed it wasn't working for me
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Old May 25, 2024, 8:18 pm
  #2508  
 
Join Date: Jan 2022
Posts: 26
Originally Posted by Life is like a box of Sharklets
... tabbing and clicking in the next field was the first thing I did ...
Well, no idea why it's not working for you, then. Things you could try: 1) using a different browser; 2) pasting the text into a plain text editor first and then recopying from there and pasting it into the form (rather than copying and pasting directly from a spreadsheet in order to minimize the chance that some weird characters or formatting are causing an issue).
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Old May 26, 2024, 3:28 am
  #2509  
 
Join Date: Nov 2022
Posts: 47
I will try those things, thanks grepdashv
Life is like a box of Sharklets is offline  
Old Jun 5, 2024, 10:25 am
  #2510  
 
Join Date: Oct 2013
Posts: 651
I wonder when / if ITA will include NDC offers as well, since sooner or later all airlines will switch to NDC from EDIFACT.
With many airlines the cheapest fares are already only loaded into NDC and are not distributed via EDIFACT anymore.
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Old Jun 5, 2024, 4:26 pm
  #2511  
 
Join Date: Sep 2010
Location: EWR/PHL/JFK
Programs: A3*G, AS MVPG, UA, AA
Posts: 646
Hopefully not before they add a basic economy filter

i appreciate that United for example doesn’t publish their BE fares into it
SPN Lifer likes this.
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Old Jun 14, 2024, 7:45 am
  #2512  
 
Join Date: Apr 2004
Location: FRA
Programs: LH SEN
Posts: 774
Pretty frustrated with NEWITA at the moment. Been spending time building fares for a winter vacation, then either trying to book the fare directly on the airline website or sending the itinerary to our travel agent, only to be told every time that the fare is not available. I get the feeling that the setting to only show actually available flights is fake. Or am I missing something? And yes, I am aware that I cannot book directly on ITA.
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Old Jun 14, 2024, 2:07 pm
  #2513  
 
Join Date: Oct 2013
Posts: 651
Originally Posted by FS_FRA
Pretty frustrated with NEWITA at the moment. Been spending time building fares for a winter vacation, then either trying to book the fare directly on the airline website or sending the itinerary to our travel agent, only to be told every time that the fare is not available. I get the feeling that the setting to only show actually available flights is fake. Or am I missing something? And yes, I am aware that I cannot book directly on ITA.
Got an example? Especially with LH G many fares cannot be booked anymore through regular channels and only as smart offer (FLX)
fuyao is offline  
Old Jul 15, 2024, 10:36 am
  #2514  
 
Join Date: May 2024
Location: BRN
Programs: AY+ GOLD, BA BLUE, SAS GOLD, IHG Gold, Marriot Silver
Posts: 79
I used the extension code "ALLIANCE oneworld; f bc=I" for searching some flights (example DUB - SJC). I expected when I type in "f bc=I" I will receive business class and higher flights only. However, it showed me on several itinary Economy segments. How come and what did I wrong?
BMarkus is offline  
Old Jul 15, 2024, 10:51 am
  #2515  
 
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,872
Try “+cabin 2”
ChocolateFactory is offline  
Old Jul 15, 2024, 11:23 am
  #2516  
 
Join Date: May 2024
Location: BRN
Programs: AY+ GOLD, BA BLUE, SAS GOLD, IHG Gold, Marriot Silver
Posts: 79
Originally Posted by ChocolateFactory
Try “+cabin 2”
Thanks this works much better and I get what I'm looking for.
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Old Jul 15, 2024, 11:47 am
  #2517  
 
Join Date: Jan 2022
Posts: 26
I use "+cabin 1 2" because US domestic cabin 1 is roughly equivalent to cabin 2 in a 3-cabin layout.
fuyao and BMarkus like this.
grepdashv is offline  
Old Jul 19, 2024, 7:20 pm
  #2518  
A FlyerTalk Posting Legend
 
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,950
ITA Matrix Mispricing Issue

Just curious if any other ITA Matrix users are experiencing phantom availability and mispricing issues even with the Only show flights and prices with available seats option checked.

I am running into quite a few issues over the past few days when the site returns options that are no longer bookable.
bocastephen is offline  
Old Jul 30, 2024, 9:22 am
  #2519  
 
Join Date: Jun 2014
Location: London
Programs: BAEC Silver
Posts: 38
Originally Posted by Life is like a box of Sharklets
Thanks for replying - tabbing and clicking in the next field was the first thing I did - which is when I noticed it wasn't working for me
Did LILABOS find a solution to this problem, which is one which I also have been suffering from?
hectorb is offline  
Old Sep 2, 2024, 11:31 pm
  #2520  
formerly mattking2000
 
Join Date: Nov 2012
Location: DXB
Programs: BA|AC|AZ|SPG|H|FPC
Posts: 1,220
Has anyone noticed the New (and even old, tbh) ITA seems to get "overwhelmed" when you give it a few more options?

Example, I am searching for a vanilla one-way ticket YYZ to several asian cities for 13/14 Sep in business, no other advanced controls, which provides a TK option of $2394 USD:





However, when I add YOW, YUL, and CAN to the mix (no other changes), it no longer offers TK as an option (even though YYZ-TPE is still something it should have searched & offered):


BA Humbug is offline  


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