Why does an airline block seats??
#1
Original Poster
Join Date: Feb 2015
Posts: 8
Why does an airline block seats??
Hi,
I've been looking at some random flight searches using ExpertFlyer and I regularly come across airlines which state seats are unavailable yet when I look into it further there appears to be rows and rows of seats blocked out by the airline. Why do they do this. They dont appear to be occupied by passengers. Is it a tactic to see how full the flight may become then the airline may release seats slowly? Im baffled how this happens?
Also, apologies if I have posted in the wrong forum
I've been looking at some random flight searches using ExpertFlyer and I regularly come across airlines which state seats are unavailable yet when I look into it further there appears to be rows and rows of seats blocked out by the airline. Why do they do this. They dont appear to be occupied by passengers. Is it a tactic to see how full the flight may become then the airline may release seats slowly? Im baffled how this happens?
Also, apologies if I have posted in the wrong forum
#5
Senior Moderator and Moderator: American AAdvantage & TravelBuzz
Join Date: Nov 2007
Location: BOS
Programs: AA EXP, Marriott Titanium
Posts: 10,512
Hi,
I've been looking at some random flight searches using ExpertFlyer and I regularly come across airlines which state seats are unavailable yet when I look into it further there appears to be rows and rows of seats blocked out by the airline. Why do they do this. They dont appear to be occupied by passengers. Is it a tactic to see how full the flight may become then the airline may release seats slowly? Im baffled how this happens?
Also, apologies if I have posted in the wrong forum
I've been looking at some random flight searches using ExpertFlyer and I regularly come across airlines which state seats are unavailable yet when I look into it further there appears to be rows and rows of seats blocked out by the airline. Why do they do this. They dont appear to be occupied by passengers. Is it a tactic to see how full the flight may become then the airline may release seats slowly? Im baffled how this happens?
Also, apologies if I have posted in the wrong forum
+1 to what BLHD said. I'm only more familiar with AA's policies/practices, but rows of seats towards the front and back are normally blocked to:
- rebalance the plane as needed
- accommodate families that may end up separated (i.e. only middle seats scattered throughout the plane are available; instead of having to play musical chairs, gate agent can seat parent(s) and child(ren) next to each other.)
- accommodate passengers with mobility issues (a seat towards front of the cabin would assist that passenger and ensure that the entire boarding/deplaning process is not held up by one passenger)
#8
Join Date: Feb 2012
Posts: 383
Whether I go on an airline's website or on a travel site like Expedia it seems to be the same story when checking on the availability of seats. Since I travel with my wife alone we like to get two seats that are separate from other seats. On the B777 and B747 aircraft the configuration is usually 3-4-3. However there are about 6 to 12 sets of seats that are only 2 each where the fuselage narrows near the back of the aircraft. No matter how many months in advance that one checks I have never seen these seats available to be chosen on line. I am wondering if I go to a local travel agency if they would have access to those seats. Or do the airlines just routinely block certain seats?
#10
Join Date: Feb 2012
Posts: 383
There is also something else that I remember happening. Four of us booked and paid for travel on Singapore Airlines JFK to Bangkok via Singapore. It was an A380 aircraft. WE booked 2 months in advance. However, we were not able to choose our seats and, in fact, even the airline did not give us seats that we paid for. Calls to Singapore customer service kept telling me not to worry that seats would be available by flight time. However, that was not the problem. We wanted seats so that all 4 of us could sit together. After excuse after excuse I finally emailed their head office and threatened to cancel the tickets. A day later they magically produced 4 confirmed seats all together. Is this any way to run a business? Not giving a paying customer what he is entitled to, a seat that he has paid for?
#11
Join Date: Jan 2010
Posts: 9,470
I have found just the opposite on a booking made last week, where on all 4 legs I've booked in one of these pairs of seats. Maybe airline/route dependant.
#12
Join Date: Nov 2008
Location: Seattle
Programs: Delta DM; *A FO. UG since(1/1/15): 11/14
Posts: 683
Whether I go on an airline's website or on a travel site like Expedia it seems to be the same story when checking on the availability of seats. Since I travel with my wife alone we like to get two seats that are separate from other seats. On the B777 and B747 aircraft the configuration is usually 3-4-3. However there are about 6 to 12 sets of seats that are only 2 each where the fuselage narrows near the back of the aircraft. No matter how many months in advance that one checks I have never seen these seats available to be chosen on line. I am wondering if I go to a local travel agency if they would have access to those seats. Or do the airlines just routinely block certain seats?
#14
Join Date: Nov 2014
Posts: 164
Indirectly.
FAA has a max ratio of pax to Flight Attendants. On some planes, with some configurations, you will have a small number of seats that if they book, they have to add another FA.
So they will block those seats until they project that the flight will sell out, then they can justify adding another FA.
They don't want to add an FA, open the seats, only sell the windows and aisles, then have one more FA than the passenger load actually requires.
Also, if the load factors for a particular leg don't justify putting those seats in service and adding an FA, they can block the seats for that leg(s), then add an FA at another stop and open the seats. Alternatively, if they are short an FA, they can block the seats and bump the passengers without having to cancel the flight.
Some international carriers who don't have the same regs will block the seats from the US to the first OCONUS stop, then open the seats from there.
Example: http://www.johnnyjet.com/2013/03/how...rlines-flight/
FAA has a max ratio of pax to Flight Attendants. On some planes, with some configurations, you will have a small number of seats that if they book, they have to add another FA.
So they will block those seats until they project that the flight will sell out, then they can justify adding another FA.
They don't want to add an FA, open the seats, only sell the windows and aisles, then have one more FA than the passenger load actually requires.
Also, if the load factors for a particular leg don't justify putting those seats in service and adding an FA, they can block the seats for that leg(s), then add an FA at another stop and open the seats. Alternatively, if they are short an FA, they can block the seats and bump the passengers without having to cancel the flight.
Some international carriers who don't have the same regs will block the seats from the US to the first OCONUS stop, then open the seats from there.
Example: http://www.johnnyjet.com/2013/03/how...rlines-flight/
Last edited by pilotalan; Feb 9, 2015 at 10:08 pm