Trusted Traveler Not Receiving PreCheck [merged threads]
#106
Join Date: Mar 2007
Location: CLE
Programs: UA Gold, HH Diamond, Marriott Gold
Posts: 3,679
I have had GE since 2012 and am 100% for pre check. Unless I'm flying UA I always double check to make sure my trusted traveler number is in my profile or connected with my ticket. I have been randomly selected to be rescreened after going through pre check.
#109
Join Date: May 2004
Location: Colorado
Programs: UA & IHG Plat, SWAlist, Frontier 100k, Marriott Titan, IHG-Hilton-Hyatt-Wynd Gold, Nat EE, Hertz PC
Posts: 445
That it wouldn't scan shouldn't put you in another line and if it did you should get put at the front of it. I have never had my pass not scan.
-Patrick
-Patrick
#110
Join Date: May 2004
Location: Colorado
Programs: UA & IHG Plat, SWAlist, Frontier 100k, Marriott Titan, IHG-Hilton-Hyatt-Wynd Gold, Nat EE, Hertz PC
Posts: 445
Since I became GE I have had Pre on my boarding passes every time. I have heard from some other travelers that they have not had it about 1 in 10 itineraries(roundtrip).
-Patrick
-Patrick
#111
Join Date: Dec 2006
Location: PHL and LAS
Programs: AA PLT Pro, Marriott Lifetime PLT
Posts: 144
Thanks for the insight. I bought a last-minute ticket (decided to take an extra day in LA to go to the beach) so I'm assuming I probably hit some random rule that excluded me this time, but good to know it's probably just a fluke.
I did ask at the AA counter in SFO and the agent tried reprinting my BP to no avail. Then again, he also didn't know you could now apply and pay for access to Pre-Check, so I'm not putting money on him knowing what he was doing...
I did ask at the AA counter in SFO and the agent tried reprinting my BP to no avail. Then again, he also didn't know you could now apply and pay for access to Pre-Check, so I'm not putting money on him knowing what he was doing...
#112
Join Date: May 2011
Location: San Antonio, TX
Programs: AA EXP, DL Silver, Global Entry
Posts: 1,868
Thanks for the insight. I bought a last-minute ticket (decided to take an extra day in LA to go to the beach) so I'm assuming I probably hit some random rule that excluded me this time, but good to know it's probably just a fluke.
I did ask at the AA counter in SFO and the agent tried reprinting my BP to no avail. Then again, he also didn't know you could now apply and pay for access to Pre-Check, so I'm not putting money on him knowing what he was doing...
I did ask at the AA counter in SFO and the agent tried reprinting my BP to no avail. Then again, he also didn't know you could now apply and pay for access to Pre-Check, so I'm not putting money on him knowing what he was doing...
#113
Join Date: Jun 2010
Posts: 2,044
I did get shuttled to the front of the other line. I have GE and the PreCheck had worked on my outbound flight but on the reentry from Europe, no. It was an airline issued boarding pass. The agent asked if I had another version of the boarding pass to try. I guess I could start downloading to my phone as backup.
#114
Join Date: Jan 2014
Location: ONT/FRA
Programs: AA EXP
Posts: 878
I think this is not correct. This past week as I was approaching the document check stand (I think it was at ATL), there was an obviously new TSA doc checker being coached by a TSA trainer/supervisor. The supervisor was telling the newbie that if the BP doesn't scan as PreCheck, the pax is not PreCheck, EVEN IF THE BP SAYS PreCheck ON IT (emphasis by TSA trainer/supervisor).
#116
Join Date: Oct 2000
Location: SEA, or BOS, or MUC, or other places (probably connecting). "Detroit, Michigan is in the Eastern time zone."
Programs: DL PM/1MM, AS 100K, NEXUS/GE, CLEAR, Bonvoy Platinum, Hilton Gold
Posts: 1,203
Since getting NEXUS in 2012, I have never not had Pre on an eligible itinerary at a checkpoint that offered it. (Before getting NEXUS I got it fairly regularly on DL via status.)
In several of those cases (DL BOS-YYZ, DL out of MDW, UA out of EGE) I would now get it because either the restrictions have eased (the YYZ trip was before international itineraries were eligible) or because the airports now have Pre (EGE had Pre-light then). In others (PD BOS-YTZ, VS BOS-LHR, 9K BOS-ACK-BOS) the airlines are still not participating.
In several of those cases (DL BOS-YYZ, DL out of MDW, UA out of EGE) I would now get it because either the restrictions have eased (the YYZ trip was before international itineraries were eligible) or because the airports now have Pre (EGE had Pre-light then). In others (PD BOS-YTZ, VS BOS-LHR, 9K BOS-ACK-BOS) the airlines are still not participating.
#117
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,094
As a US-born GE member (with plenty of cleared FBI background checks), I have a lower percentage of check-ins giving me PreCheck LLL boarding passes than some of my foreign-born relatives who have never paid into DHS membership programs and never even been elite with the US airlines' loyalty programs. [I find it all rather amusing that some of those foreign-born relatives have 100% LLL in recent years, particularly given some of these foreign-born relatives are the immediate relatives of people listed in CIA files for having opposed or stalled US interests.] In my case, it's largely because doing enough one-way, non-US-originating trips bought on the day of travel for mixed travel parties isn't always free of consequence.
#119
Join Date: Apr 2009
Location: WAS
Programs: AMEX Platinum, Global Entry, Priority Pass, SPG Gold, HHonors Gold
Posts: 1,594
#120
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,737
Essentially 100%. Only missed once that I can recall in the last couple of years, was a ticket purchased two hours before the flight, and on Southwest, where I don't even have a Rapid Rewards account. I believe my TA put the KTN into the res, but who knows.